Duties and Responsibilities Stocking & Merchandising

• Stocks shelves, displays, coolers, and freezers with current, fresh product.

• Rotates inventory using FIFO and removes/discards outdated or spoiled items.

• Builds promotional and seasonal displays; maintains merchandise presentation standards.

• Ensures shelves are clean, faced, properly filled, and visually appealing.

• Maintains fully stocked and organized backroom, including pallets, overstock, and staging areas.

• Checks for proper signing, pricing, and code dates throughout the department.

Receiving & Inventory Control

• Breaks down loads, verifies invoices, inspects product quality, and reports shortages or damages.

• Stocks and rotates product immediately following company temperature and storage guidelines.

• Performs or assists with physical inventories as scheduled.

• Helps control shrink by monitoring damage, spoilage, handling, and storage conditions.

• Ensures all products meet company standards for freshness, labeling, and safety.

Leadership (Head Stocker Function)

• Assigns daily tasks to stockers on shift (if applicable).

• Monitors employee productivity and ensures work is completed efficiently.

• Trains new and existing employees on stocking procedures, safety, and company policy.

• Supports Grocery Manager/Night Crew Manager with planning nightly/early‑morning operations.

Customer Service

• Assists customers with product location, suggestions, and basic product information.

• Responds to customer concerns professionally and directs issues to management as needed.

• Sets an example of friendly, helpful, and efficient customer service.

Safety, Cleanliness & Compliance

• Maintains clean work areas, including aisles, coolers, freezers, and the backroom.

• Follows all workplace safety rules and ensures team compliance.

• Adheres to retail labeling laws, code‑dating requirements, and temperature regulations.

• Implements emergency procedures for equipment or software malfunctions when needed.

• Uses equipment properly, including pallet jacks, hand trucks, box cutters, Sterilox machine (where applicable).

Administrative Tasks

• Completes required logs, temperature records, and basic departmental paperwork as needed.

• Communicates inventory issues, out‑of‑stocks, overstock, and damage concerns to management.

Skills & Physical Requirements

• Strong communication and teamwork skills.

• Ability to lift, carry, push, and pull up to 50–80 lbs frequently.

• Frequent bending, stooping, reaching, twisting, and repetitive arm movement.

• Ability to stand/walk for long periods and work at a fast, efficient pace.

• Manual dexterity and eye–hand coordination.

• Understanding of product variety, perishability, sanitation, and labeling standards.

• Basic math skills (weights, measures, counts).

Work Environment

• Temperature‑controlled store environment.

• Frequent exposure to refrigerated cases (~35°F)and occasional freezer environments(-20°F).

• May require working overnight, early morning, weekends, and holidays.

• Exposure to equipment hazards (pallet jacks, cutters, machinery).

Additional Requirements

• Good attendance and punctuality.

• Must comply with company dress and grooming standards.

• Performs all duties with honesty, accuracy, and integrity.

• May be assigned additional duties as required by management.