• Jobs

• View All Jobs

• Companies

• Advice

• Coaching

• Newsletter

• Employers

• Sign In

• Saved Companies

• Account Settings

• Sign Out

Airbnb

Lead Advanced Analytics, Digital & AI Products

1 month ago• Bangalore, India
Viewed on February 1, 2026
Apply on company site

About Us

Airbnb is a community marketplace for unique spaces, connecting people who have space to spare with those looking for a place to stay.

• Size: 5001-10000 employees
• Industry: Travel & Hospitality

View Company Profile:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of knowledge and expertise that aims to provide data-driven decision-making, enabling Airbnb's business goals. The ACOE's vision is to build a world-class analytics organization that provides scalable analytics. We work with various business functions such as payments, trust, digital, customer support, hosting, sales, social, compliance, risk, platforms and partnership & economics.

The ACOE's delivery framework is designed to provide relevant and contextual insights for data-driven decisions. This includes a one-stop solution for metrics, dashboards driving actionable insights, optimisation of performance, measuring pre/post feature impact, sizing the ROI of opportunities, prioritisation of opportunities, anomaly-driven alerting mechanisms, root cause analysis of metric deviation, and exploratory hypothesis testing.

Want more jobs like this?

Get jobs in Bangalore, India delivered to your inbox every week.
Email Address

Send me The Muse newsletters for the best in career advice and job search tips.

Get jobs!
By signing up, you agree to our We are looking for a hands-on lead advanced analyst who has demonstrated success in building an analytics team with functional expertise in building analytical solutions. Be a trusted partner to product teams and business leaders, across marketplace teams through providing insights, recommendations, and enabling data driven decisions. This role will sit under the Advanced Analytics family and support Product and Business leaders within our CS organization.

The Difference You Will Make:

• Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions.
• Drive day to day product analytics and build scalable analytical solutions
• Develop a deep understanding of how guests and hosts interact with our CS products including but not limited to AI Assistant, IVR and other agent assisting tools to improve the customer experience.

A Typical Day:

• Owning the product analytics roadmap, prioritisation & delivery of solutions in the Contact Center Product space.
• Own projects from start to end: building out timelines, key milestones, providing regular updates to product managers, analytics management and delivery against agreed timelines.
• Lead end-to-end measurement for AI systems, aligning metrics with business outcomes, user experience, and trustworthiness
• Collaborate with engineering to define scalable logging and ensure observability across agentic and LLM workflows.
• Lead the design and evaluate A/B and causal tests to quantify impact of AI features and optimisations.
• Translate insights into strategic recommendations for senior leaders; shape product priorities through data.
• Hire, mentor and up-level team capability in AI analytics, experiment best practices and storytelling.

Your Expertise:

• Min 8 or more years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
• Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
• Strong expertise in Python, SQL, A/B testing platforms and best practices
• Expertise in EDA, hypothesis testing, significance testing, regression, clustering techniques, concepts of NLP/Text Mining, machine learning and deep learning techniques, language model fine-tuning etc
• Understanding of LLM architectures (e.g., prompt chains, retrieval augmentation, orchestration frameworks like Lang Chain or DSPy).
• Data engineering foundations, including ability to work with data engineering teams on pipeline design, metric computation jobs, data model changes, and maintaining reliable end-to-end metric systems
• Familiarity with Agentic AI systems, human-in-the-loop design, and AI observability best practices
• Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement.
• Experience designing and building metrics, from conception to building prototypes with data pipelines
• Familiarity with vector stores, embeddings, prompt instrumentation, and structured logging of LLM interactions would be a plus
• Contact center domain and market place domain knowledge would be a plus

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits.
India Annual Pay Range**₹2,940,000—₹4,170,000 INR**Client-provided location(s): Bangalore, India Job ID: 7443212Employment Type: OTHERPosted: 2025-12-04T18:32:30Apply on company site

Perks and Benefits

Health and Wellness

Parental Benefits

Work Flexibility

Office Life and Perks

Vacation and Time Off

Financial and Retirement

Professional Development

Diversity and Inclusion

Apply on company site

Similar Jobs

• Lead, Advanced Analytics, Community Support Airbnb Gunnison, COAdvanced Data Engineer
• Assortment Analytics Tech Lead Kroger Blue Ash, OHExecutive Director, R&D Advanced Analytics, Automation, and AI LeadCSLMaidenhead, United Kingdom

Suggested Searches

senior jobs Airbnb jobs All jobs

Search Additional Jobs

Lead Advanced Analytics Jobs in Bangalore, India Jobs in Bangalore, India The Muse LogoA logo with "the muse" in white text.

of Use

• Popular Jobs

• New York Jobs

• San Francisco Jobs

• Seattle Jobs

• Engineering Jobs

• Marketing Jobs

• Information Technology Jobs

• Salaries

Get Involved

• For Employers
• The Muse Book: The New Rules of Work
• For Career Coaches
• Tell A Friend

Join The Conversation:

• Facebook

• LinkedIn

• Twitter

• Pinterest

• Instagram