About the role The Surplus Lines Insurance Carrier Manager oversees SL insurance carrier reporting, underwriting guidelines, and process/system design requirements for AIG’s surplus lines insurance companies in the US. This role reports to the Head of Surplus Lines Governance and leads a team to maintain business and reporting operations.

Key responsibilities

• Oversee the surplus lines insurance company state filing process to ensure timely and accurate filings.

• Oversee maintenance of Surplus Lines Underwriting Guidelines and coordinate changes with business teams.

• Review state regulatory reporting changes, communicate changes to all business partners, and coordinate and monitor required changes across each of the underwriting systems.

• Prepare Functional Requirement Documents for surplus lines system updates.

• Coordinate SLFS and SLR system updates to include form changes, rate and or calculation changes, process changes and improvements regarding agency filings, insurance company filings and license maintenance.

• Enhance the new SLFS module to properly manage the process.

• Drive team performance standards through prompt feedback and monthly progress reports.

• Train and coach team members to learn and understand AIG’s operations and surplus lines regulatory requirements.

• Assist in coordinating responses to state inquiries including audits.

• Provide input into process design and system requirements to optimize business processes and strengthen controls.

• Enforce established compliance and control requirements to meet Corporate Compliance and Internal Audit standards.

What we are looking for

• 5+ years of insurance carrier reporting experience. Must have some previous supervisory experience

• Experience in the Insurance industry a must, surplus lines knowledge preferable

• Knowledge of insurance company reporting processes and filing processes

• Self-starter with the ability to work on multiple projects simultaneously

• Highly organized with the ability to work independently

• Excellent reporting, verbal, analytical, organizational, and written skills

• Comfortable dealing with complex problems and proposing solutions

• Excellent interpersonal skills and able to collaborate with people at all levels

• Ability to perform work with a high-level of attention to detail and accuracy

• Flexible and accepting of working in dynamic changing organizations

• Strong computer software proficiency: Word, Excel, PowerPoint

• Familiar with SQL query language

• Experience working with a team in a fast-paced setting

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CP - Compliance:

Risk Specialists Companies Insurance Agency, Inc.