Job Description

The Program Manager, Strategic Technical Consulting plays a critical role in enabling the successful delivery of high‑impact consulting engagements for Agilent’s most strategic enterprise software customers. This role ensures complex, multi‑workstream programs are planned, governed, and executed with excellence—balancing customer outcomes, financial performance, and internal alignment.

Working closely with Strategic Technical Consultants, sales, customer success, product, and executive stakeholders, the Program Manager serves as the operational backbone of the Strategic Technical Consulting portfolio, driving consistency, transparency, and scalability across engagements.

Key Responsibilities

Program & Engagement Management

• Lead end‑to‑end program management for complex, high‑value strategic consulting engagements, including scope definition, planning, execution, risk management, and closure

• Coordinate multiple concurrent projects across global teams, ensuring dependencies, milestones, and deliverables are clearly defined and tracked

• Establish and maintain standardized program governance, reporting, and escalation mechanisms

Customer & Stakeholder Partnership

• Partner with Strategic Technical Consultants to support trusted‑advisor relationships with top‑tier customers

• Act as a central point of coordination between customers, consultants, sales, and internal delivery teams

• Support customer communications related to program status, risks, and outcomes in a clear, professional, and proactive manner

Financial & Commercial Oversight

• Track program financials including revenue, margins, invoicing milestones, and change requests

• Support Statement of Work (SOW) development, scope management, and change control in collaboration with sales and consulting leadership

• Ensure programs are delivered in alignment with commercial commitments and Agilent financial objectives

Operational Excellence & Continuous Improvement

• Develop and maintain program management best practices, templates, and tools for Strategic Technical Consulting

• Identify opportunities to improve delivery efficiency, scalability, and consistency across engagements

• Capture lessons learned and contributed to continuous improvement of ESCS delivery models

Cross‑Functional Collaboration

• Collaborate with Product, Support, Enablement, and Customer Success teams to align delivery with product roadmaps and customer needs

• Support internal planning, forecasting, and leadership reporting for the Strategic Technical Consulting portfolio

What Success Looks Like

• Strategic consulting programs are delivered on time, within scope, and aligned to customer and business objectives

• Consultants are enabled to focus on technical value delivery while program risks and dependencies are proactively managed

• Customers experience a high level of professionalism, transparency, and confidence in Agilent’s delivery capabilities

• The Strategic Technical Consulting organization operates with increased consistency, predictability, and scalability

Qualifications

Required Qualifications

• Bachelor’s degree in a technical, scientific, or business discipline, or equivalent experience

• Demonstrated experience managing complex programs or large‑scale consulting engagements in a technical or enterprise software environment

• Strong understanding of program management fundamentals including scope, schedule, risk, and financial management

• Proven ability to coordinate cross‑functional, geographically distributed teams

• Excellent communication, organization, and stakeholder management skills

Preferred Qualifications

• Experience in life sciences, laboratory informatics, regulated environments, or enterprise software services

• Familiarity with professional services delivery models and SOW‑based engagements

• Program or project management certification (e.g., PMP, PgMP, Prince2)

• Experience supporting strategic or executive‑level customer engagements

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least March 20, 2026 or until the job is no longer posted.

The full-time equivalent pay range for this position is $124,976.00 - $195,275.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

10% of the Time

Shift:

Day

Duration:

No End Date:

Job Function:

Services & Support: