포지션 소개
KEY RESPONSIBILITIES
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Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned store area
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Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations
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Be a role model for customer service and meeting or exceeding customers’ expectations
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Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
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Lead your team to meet or exceed customer expectations at all times
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Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
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Use advanced Category expertise to drive sales and customer loyalty in your assigned area
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Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
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Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area
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Manage merchandise delivery processing on the same day it arrives
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Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
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Execute all applicable loss prevention procedures
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Maintain a safe and productive shopping and working environment
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Support the recruitment, onboarding and training of store team members
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Coach and motivate individuals within your assigned area to maximize their performance
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Share best practices to drive the overall store team performance
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Complete all applicable training programs and effectively apply the learning on the job
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Seek coaching and learning opportunities to continually improve your performance
REQUIREMENTS
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Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding, as well as with first supervisor experience
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Intermediate numeracy and literacy and advanced verbal communication skills
Adidas 소개