Project Role: Custom Software Engineer

Project Role Description: Design, build and configure applications to meet business process and application requirements.

Must have skills: Salesforce Lightning Web Components

Good to have skills: NA

Minimum 7.5 year(s) of experience is required

Educational Qualification: 15 years full time education

Deep expertise in Life Sciences (LS), Veeva CRM, LWC ,Agentforce, and strong Salesforce technical capabilities:

Job Summary:

We are seeking a Senior Salesforce Technical lead to join our Life Sciences Cloud team. The ideal candidate will have strong hands-on expertise in Salesforce platform development, solid understanding of life sciences commercial processes, and deep working knowledge of Salesforce ,Veeva CRM and Agentforce. This role is pivotal in designing and delivering scalable Salesforce solutions tailored for pharma field teams, HCP engagement, and compliance-driven operations.

Key Responsibilities:

• Lead the technical design, development, and deployment of Salesforce solutions for life sciences commercial use cases.
• Work extensively on Agentforce modules for Pharma.
• Ability to put together over all architecture and suggest best practices for salesforce and Life science .
• Develop robust, scalable Apex, LWC, flows, and triggers aligned with Salesforce best practices.
• Integrate Salesforce with external systems such as Veeva CRM, MDM, IQVIA, Med Pro, etc.
• Ensure solutions adhere to compliance and regulatory standards like HIPAA, GxP, and FDA transparency requirements.
• Guide junior team members and contribute to code reviews, DevOps (Copado/Gearset), and CI/CD pipelines.
• Participate in Agile delivery (Scrum) and maintain documentation aligned with validation/compliance processes.

Required Skills:

• 8–10 years of Salesforce development and solutioning experience in Life Sciences domain
• Strong technical expertise in:
• Apex, SOQL, SOSL, LWC, Flow Builder
  • REST/SOAP integrations, Platform Events
  • Custom metadata and modular architecture
• Hands-on experience with Agentforce (or equivalent field force automation)
• Proficient with Veeva CRM, including its data model, configuration, and integration touchpoints
• Excellent understanding of Life Sciences commercial processes: HCP engagement, field force operations, sample drops, compliance
• Experience working with DevOps tools (Copado, Git, Gearset) and Salesforce deployment lifecycle
• Ability to work with onshore-offshore delivery models and cross-functional teams

Preferred/Bonus Skills:

• Exposure to Salesforce CRM Analytics, Maps, or Einstein features used in life sciences
• Familiarity with Veeva Vault, Veeva My insights ,Salesforce Health Cloud, or LS Cloud industry add-ons
• Knowledge of validation documentation, GxP-aligned SDLC, or Part 11 audit trails
• Experience on large scale data migration .

Certifications (Required/Preferred):

• Salesforce Platform Developer I (Required)
  Salesforce Platform Developer II (Preferred)
• Salesforce Health Cloud (Preferred)
• Veeva CRM Configuration Certification (Preferred)
• Salesforce App Builder / Integration Architecture Designer (Nice to have)

Additional Information:

• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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