Overview

We are seeking an experienced AML Operations Team Lead to oversee day-to-day operations within our Anti-Money Laundering (AML) compliance team. This role is responsible for leading a team of AML analysts supporting Transaction Monitoring, Name Screening, and Know Your Customer (KYC) processes, ensuring investigations are conducted accurately, efficiently, and in accordance with regulatory requirements and internal policies.

The Team Lead will play a key role in driving operational excellence, maintaining quality standards, and supporting the expansion of our Compliance-as-a-Service operations.

Key Responsibilities:

Team Leadership

• Lead and manage a small team of AML analysts handling Transaction Monitoring (TM), Name Screening (NS), and KYC reviews.

• Allocate workloads, monitor productivity, and ensure service delivery targets and SLAs are met.

• Provide coaching, mentorship, and performance feedback to team members.

AML Investigation & Oversight

• Oversee investigation of suspicious transactions, alerts, and customer due diligence reviews.

• Ensure investigations are conducted in accordance with AML policies, regulatory requirements, and internal procedures.

• Review escalations and provide guidance on complex AML cases.

Quality & Compliance

• Maintain high quality standards across case reviews and investigations.

• Ensure adherence to internal compliance frameworks and regulatory obligations.

• Support audit reviews, compliance checks, and regulatory inquiries when required.

Process Improvement

• Identify operational gaps and recommend improvements to AML processes and workflows.

• Support implementation of new controls, tools, and procedures to enhance operational efficiency.

• Collaborate with cross-functional teams to strengthen compliance operations.

Reporting & Stakeholder Management

• Track team performance and prepare operational reports and metrics.

• Communicate risks, issues, and trends to management.

• Work closely with internal stakeholders to support compliance objectives.

Qualifications & Requirements:

• Minimum 5 years of experience in AML or financial crime compliance, preferably within a financial institution, fintech, or regulated environment.

• At least 2 years of experience leading or supervising small AML operations teams.

• Hands-on experience in Transaction Monitoring, Name Screening, and/or KYC processes.

• Bachelor’s degree in Finance, Business, Law, Risk Management, or related field, or equivalent professional experience.

• Good understanding of AML regulations, financial crime risks, and compliance frameworks.

• Familiarity with payment regulations or financial services industry practices is preferred.

• Strong analytical and investigative skills with high attention to detail.

• Excellent written and verbal communication skills in English.

• Ability to manage multiple priorities in a fast-paced operational environment.

• Strong problem-solving, decision-making, and stakeholder management skills.

Additional preferred:

• CAMS certification

• Experience with AML tools

• Experience in BPO/compliance operations/shared services

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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