Job Title – Corporate Mobility Associate, 12 ( Associate)

Management Level: 12, associate

Location: Bangalore/ Gurgaon/Hyderabad/Chennai

Must have skills: Handling visa & immigration

Good to have skills: have knowledge on visas & immigration for United Kingdom

Job Summary:

Mobility team is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries. Working as part of the Mobility team, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries.

Roles & Responsibilities:

• Process work visas – collecting complete documents for processing invite letter / work permits.
• Respond with complete solution to queries on visas (if needs with help of Analyst, Senior Analysts/Specialists) within SLA.
• Real time update of visa trackers and Service Now with each step and weekly update on work permit status to applicants
• Work with Travel/Visa agents to ensure timely submission and collection of applications and passport.
• Continuously improve systems knowledge, and communications skills
• Perform any projects/activities assigned by the Team Lead / Manager
• Correspondence – Able to draft mails using proper business communication language, non-aggressive and customer friendly communication

Maintain and update immigration trackers and internal systems/tools to ensure accurate and up-to-date records.

Manage leadership-level cases with a focus on providing personalized support, tracking progress, and ensuring timely closure.

Organize and conduct sessions for travelers, providing guidance on visa processes and the procedures they need to follow while traveling.

Stay updated on immigration regulations and best practices. Continuously enhance system knowledge and communication skills to improve efficiency and effectiveness.

Take ownership of assigned projects and activities as directed by the Team Lead or Manager.

Be adaptable to work with other teams, such as operations, when necessary, to support business requirements.

Actively engage with customers, addressing their queries and ensuring all necessary documents are arranged and processed efficiently for visa services.

• Professional & Technical Skills:Excellent written and verbal communication skills, with the ability to correspond effectively in a business setting.

Attention to detail and the ability to manage multiple tasks simultaneously.

Ability to work independently and in a team environment.

Strong problem-solving skills and a customer-oriented mindset.

Willingness to take on additional responsibilities and adapt to changing team needs.

Additional Information:

• The ideal candidate should have worked with Corporates in the Field of Immigration and looking for a career in this field

About Our Company | Accenture

Experience: Minimum of 3 to 5 years of experience in handling tax, assignments, visas, immigration compliance and related processes

Educational Qualification: A University degree

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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