Project Role: Business Analyst

Project Role Description: Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

Must have skills: Business Technology

Good to have skills: NA

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education
Requirement Analysis
Assess and clarify requirements with Product Management.
Estimate solutioning, documentation, and validation efforts.
Maintain deep functional knowledge, user processes, and end-user behaviour.
Functional Design :
Own the creation of functional artefacts including Feasibility Studies, Solution Overviews, Interface Control Documents, and Product Specifications.
Conduct structured walkthroughs with cross-functional stakeholders.
Ensure end-to-end solution integrity across applications and domains.

Validation & Quality Assurance:

Contribute to test strategies and review test scenarios.
Perform functional sign-off and prioritize incidents.
Support development and QA teams during implementation and validation, including triage and debugging.
Engage with PM, Project Management, Customer Services, Implementation/Migration teams, and customers.
Use data insights, KPIs, and logs to validate assumptions and inform design decisions.

Delivery & Planning:

Contribute to planning for deployments, pilots, and go-lives.
Track scope, risks, dependencies, and cross-team impacts.

Community & Continuous Improvement:

Produce clear, reviewable specifications aligned with PDA guidelines.
Participate in community reviews, share knowledge, and onboard newcomers.
Recommend process improvements and promote adherence to governance and API/data model guidelines.

About the Ideal Candidate:

Ability to simplify complex concepts and communicate clearly.
Hands-on experience in Product or Business Analysis in a tech/product organization.
Strong ability to translate business needs into clear, testable specifications.
Understanding of SDLC, Agile, and SAFe methodologies.
Excellent stakeholder management and communication skills.
Customer-centric mindset with strong understanding of user contexts and behaviours.
Systems-thinking approach with knowledge of data flows, APIs, and upstream/downstream impacts.
Quality-focused mindset with test linkage and validation experience.
Strong analytical and problem-solving capabilities for production triage.
Good documentation discipline and familiarity with tools like Confluence, Jira, and monitoring/log systems.
Organized and outcome-oriented, managing dependencies across workstreams.
Commitment to continuous learning and improvement.
Nice to have: Experience in travel/airline domains or with Alt a, NDC, Reservation, or Inventory systems.

Other Skills:

Excellent verbal and written communication skills.
Strong team player with a collaborative mindset.
High analytical and problem-solving capability.
Fast, autonomous learner with strong prioritization ability.
Innovative thinker who proposes creative solutions.
Thrives in fast-paced, multicultural environments.
Flexible and adaptable to changing project requirements.
Ability to develop tools and approaches that enhance productivity.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.