Project Role: Program/Project Management Lead

Project Role Description: Lead business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.

Must have skills: Microsoft Dynamics CRM Technical

Good to have skills: Microsoft Dynamics CRM Functional

Minimum 7.5 year(s) of experience is required

Educational Qualification: Graduate or Post Graduate

Summary:

As a Program/Project Management Lead, you will lead business and technology outcomes for assigned program, project, or contracted service. You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Your typical day will involve overseeing and managing the progress of projects, collaborating with cross-functional teams, and ensuring the successful delivery of outcomes.

Roles & Responsibilities:

• Expected to be an SME
• Collaborate and manage the team to perform
• Responsible for team decisions
• Engage with multiple teams and contribute on key decisions
• Provide solutions to problems for their immediate team and across multiple teams
• Manage project timelines and deliverables
• Monitor and control project budgets
• Ensure adherence to project management methodologies
• Identify and mitigate project risks
• Coordinate and communicate with stakeholders
• Facilitate effective team collaboration
• Track and report project progress
• Implement project management best practices
• Ensure project deliverables meet quality standards

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical
• Good To Have Skills: Experience with Microsoft Dynamics CRM Functional
• Strong understanding of Microsoft Dynamics CRM Technical concepts and architecture
• Experience in customizing and configuring Microsoft Dynamics CRM
• Knowledge of CRM integration with other systems
• Ability to troubleshoot and resolve technical issues in Microsoft Dynamics CRM
• Experience in designing and implementing CRM solutions
• Knowledge of CRM best practices and industry standards

Additional Information:

• The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical
• This position is based in Mumbai
• A Graduate or Post Graduate degree is required

Graduate or Post Graduate:

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
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