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Infra Tech Support Practitioner

Accenture

Infra Tech Support Practitioner

Accenture

·

On-site

·

Full-time

·

5d ago

Project Role: Infra Tech Support Practitioner

Project Role Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills: TIBCO Administration

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education
Job Title: Senior Full Stack Engineer
Candidate must have experience in Tibco Administration and - providing 1 2 operations support on middleware tools in a 24/7 environment
Must Have Skills: Tibco Administration (CMS)
Good to Have Skills: ActiveMQ (AMQ), Bash scripting
Total experience: 6 Years
Relevant Experience more than 4 years

Summary:

We're looking for a visionary Full Stack Enterprise Architect on cognitive Cloud technologies (Thought leaders, technical Leads and Practitioners) at senior career levels to work on business development, transformation and modernization solutions and technology crisis management. The focus is to manage client technology landscape and value add through innovation and though leadership, address complex technical challenges faced by our clients. We also have emerging research and collaboration with our eco-system partners which needs to be taken up for creating Co-Create Innovative Assets and develop new deal pipeline.

Roles & Responsibilities:

  1. Administer, configure, and maintain Tibco EMS/Active

MQ environments on Linux and Windows:

  1. Provide production support including incident resolution, production changes, deployments, and upgrades
  2. Perform system updates, patching, monitoring, and health checks to ensure stability and high availability
  3. Build and maintain messaging infrastructure (brokers, clusters, SL/TLS, security, high availability)
    Troubleshoot and resolve issues with brokers, client applications, and performance bottlenecks
  4. Collaborate with development teams to design, integrate, and support JMS-based messaging solutions
  5. Work in a process oriented, fast paced team environment with rotational shift coverage (24/7 support)
  6. Use Linux expertise for log analysis, system troubleshooting, and
    automation

Professional & Technical Skills:

  1. Experience in installing and configuring Tibco FMS/ActiveMQ on Linux, including setting up brokers and clusters
    Strong background in managing production environments, handling incidents, problem management, and executing production changes in a controlled manner
  2. Skilled in monitoring tools, dashboards, and proactive system checks, with expertise in system updates, patching, version upgrades, and performance Cuming
  3. Hands-on expertise in diagnosing broker and application issues, resolving performance bottlenecks, and supporting production systems
  4. Proficient in Linux environments with shell access, performance
    monitoring, and system resource optimization
  5. Ability to create Bash scripts for automation, log monitoring, and scheduled maintenance tasks
  6. Practical experience in SS1 /11 S configuration and administration, along with user authentication and authorization
  7. Experienced in collaborating with development teams to design and deliver messaging solutions aligned with business needs
    8 . Resource needs to be AI Ready.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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About Accenture

Accenture

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Employees

Dublin

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

4.2

Career

4.1

Management

4.0

75%

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Pros

Great learning and development opportunities

Supportive and collaborative work environment

Good career growth and networking opportunities

Cons

Need to be proactive in finding projects

Long hours during busy periods

Very competitive environment for advancement

Salary Ranges

33 data points

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0 reports

$63,830

total / year

Base

$25,532

Stock

$31,915

Bonus

$6,383

$44,681

$82,979

Interview Experience

6 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical/Task-Based Interview

4

Final Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Case Study