• Update and maintain various systems/tools per standard process documentation which may include:

• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)

• Audit own data entry for accuracy and make required corrections

• Conduct data verification

• Respond to various requests for information, as needed. Escalate to supervisor as appropriate.

• File, archive and retrieve documents (paper-based and electronic) using filing standards

• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.

• Respond to information requests by searching, summarizing research results, and compiling in requested format

• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies

• Follow established policies, procedures, and methods

• May serve as technical and functional resource or super users to other team members

• Participate in process improvement initiatives or special projects as assigned

• Meet established goals and objectives

• Become a subject matter expert for complex processes

• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.

• Willing to be assigned in Cebu site.

• N3 to Native. Prefers if resource has N3 to N1 JLPT or JNAT certification (CERTIFICATION must be provided)

• Nihongo reading/writing/speaking skills is a must.

• MS Windows PC skills is also a must.

• Accenture will provide PC with MS Windows OS. Resources are expected to send/respond to emails in MS Outlook, attend teleconference calls using MS Teams, take screenshots and copy & paste screen sections to electronic documents, etc.

• Resources must be trainable and with high learnability.

• Resources should have professionalism like reporting/leaving work on time, speedy/accurate/quality execution of assigned tasks, having attention to details, ability to do self-checking, ability to follow desktop procedures (DTP) and seek advice from immediate supervisor in case of any DTP deviations encountered etc.

• Resources will need to undergo a minimum of 3 to 6 months training.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.
Visit us at www.accenture.com

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