We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients with seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges, and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

You are:

An experienced AI & Data Program Manager that brings structure and rigor to deployments, ensuring that cross‑functional teams are aligned and projects are executed with high quality and speed. You are very comfortable with driving conversations across diverse stakeholders, can manage evolving requirements and operate in a rapidly changing environment with the high energy and enthusiasm to inspire your team.

The Work:

There will never be a typical day and that’s why people love it here. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a highly collaborative and growing network of technology and data experts, who are taking on today’s biggest, most complex business challenges using the latest data and analytics technologies. We will nurture your talent in an inclusive culture that values diversity.

Come grow your career in Technology at Accenture!

This role will require 3 days per week at the local Mississauga office or a client site located in the Greater Toronto Area. Preferred hiring locations for this role is Mississauga.

Key Responsibilities

• Cross‑Team Coordination: Align engineering, product, customer teams, and partner groups to maintain seamless execution.
• AI Lifecycle Management: Oversee the full lifecycle of conversational agents-including intent mapping, training data acquisition, model fine‑tuning, and production rollout.
• Stage Tracking: Drive structured deployment plans, ensuring milestones, dependencies, and risks are monitored and managed.
• Deployment Governance: Establish frameworks and processes that ensure consistency, quality, and delivery discipline.
• Architecture & Integration: Collaborate with engineers to define how agents interact with internal APIs and databases, including use of RAG (Retrieval‑Augmented Generation) to ensure grounded and accurate responses.
• Capacity & Token Planning: Manage technical constraints such as Tokens Per Minute (TPM), Requests Per Minute (RPM), throughput, and latency targets to deliver an optimal user experience.
• Performance Benchmarking: Define and track AI‑specific KPIs including Containment Rate, Intent Recognition Accuracy, and First‑Contact Resolution (FCR).
• Risk & Governance: Lead “Red Teaming” activities and safety reviews to identify and mitigate hallucinations, bias, and security vulnerabilities in customer‑facing interactions.

Basic Qualifications

• Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field
• 7+ years of Program Management & Delivery Leadership experience
• Planning, governing, and driving complex AI and data initiatives end-to-end by aligning scope, timelines, funding, and resources while keeping teams accountable.
• 5+ years of Agile program execution at scale – Coordinating multiple cross-functional teams, managing dependencies, and adapting Agile practices to fit AI and data work.
• Demonstrated experience of AI & data technical fluency – Understanding the AI/ML lifecycle, data pipelines, and platform constraints well enough to assess feasibility, risks, and trade-offs without writing code.
• Demonstrated experience of strong stakeholder management and communication skills – Converting complex, probabilistic AI outcomes into clear business language while setting realistic expectations and priorities.
• Prior experience with direct client‑facing responsibilities (program reviews, solution workshops, executive communication).

Preferred Qualifications

• Experience working with Conversational AI platforms (e.g., Dialogflow CX, Agent Studio, RAG‑based systems, LLM‑orchestration frameworks).
• Hands‑on familiarity with Google Cloud Platform services such as Cloud Run, Cloud Functions, Big Query, Pub/Sub, and Vertex AI.
• Experience delivering AI‑powered customer engagement solutions or agentic workflow systems in enterprise environments.
• Strong understanding of data engineering fundamentals (data pipelines, ETL/ELT, feature stores, model monitoring).
• Prior experience managing technical teams or mixed vendor/partner teams in highly matrixed environments.
• Demonstrated ability to operate in fast‑moving, ambiguous product ecosystems and influence product direction.
• Exposure to API design, microservices architecture, or integration patterns supporting large‑scale AI deployments.

Required Certifications:

• Google Cloud Digital Leader or equivalent foundational cloud certification.
• Scrum Master (CSM or PSM I) - to validate Agile delivery expertise.

Preferred Certifications:(Good to have)

• Project Management certification (PMP or PRINCE2 Foundation)
• Google Cloud Professional Cloud Architect (PCA) or Professional Data Engineer (PDE)
• Google Cloud Professional Machine Learning Engineer
• SAFe Agilist or SAFe Program Consultant (SPC) - for large‑scale Agile program delivery.
• Certified AI Product Manager or equivalent (e.g., Deep Learning.AI AI Product Management).
• ITIL Foundation - for governance, change control, and release management in enterprise environments.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand-new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here.

Role Location Annual Salary Range:

British Columbia/Ontario $108,800 to $220,400

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.