Project Role: Client Account Lead

Project Role Description: Advise clients by bringing together expertise and thought leadership to shape solutions and solve critical business needs for a portfolio of accounts or a single large account. Bring together the right teams to drive profitable sales growth, expand services and offerings delivered, ensure profitable delivery and influence the clients strategy.

Must have skills: Account Management

Good to have skills: NA

Minimum 15 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As a Client Account Lead, you will engage with clients to provide expert advice and thought leadership, shaping solutions that address their critical business needs. Your typical day involves collaborating with various teams to drive sales growth, expanding service offerings, and ensuring profitable delivery while influencing client strategies. You will be at the forefront of managing a portfolio of accounts, ensuring that client expectations are met and exceeded through strategic planning and execution.

Roles & Responsibilities:

• Expected to be a Subject Matter Expert with deep knowledge and experience.
• Should have influencing and advisory skills.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Facilitate communication between clients and internal teams to ensure alignment on objectives and deliverables.
• Monitor account performance and implement strategies to enhance client satisfaction and retention.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Account Management.
• Good To Have Skills: Experience with client relationship management tools.
• Strong negotiation and conflict resolution skills.
• Ability to analyze market trends and client needs to develop tailored solutions.
• Excellent communication and presentation skills to effectively convey ideas and strategies.

Additional Information:

• The candidate should have minimum 15 years of experience in Account Management.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.