Project Role: Application Tech Support Practitioner

Project Role Description: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills: People Soft Administration

Good to have skills: NA

Minimum 2 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

A People Soft administrator's job description includes installing, configuring, and maintaining People Soft applications, servers (web, app, process), and databases, along with performing upgrades, patching, and performance tuning. Key responsibilities also involve system monitoring, troubleshooting, security management, data backup and recovery, and creating and maintaining documentation. The role requires collaboration with other teams to support application functionality and integrations.
I involves the installation, configuration, and maintenance of Oracle databases to ensure performance, availability, and security. Key responsibilities include performing backups and recovery, applying patches and upgrades, and tuning the database for optimal performance. They also manage security by creating and managing users, roles, and permissions.

Roles & Responsibilities:

• Installation and configuration: Set up and configure People Soft environments, including application servers, web servers, and databases (e.g., Oracle). Install, configure, and maintain Oracle databases across various environments.
• Maintenance and upgrades: Manage system patches, upgrades, and migrations. Use tools like Change Assistant for PUM upgrades.
• Performance tuning: Monitor system performance and tune web servers, application servers, and databases to ensure optimal operation and minimal downtime. Monitor and tune database performance, identify bottlenecks, and optimize SQL queries and configurations.
• Monitoring and support: Proactively monitor system health, security, and capacity. Provide technical support and troubleshoot issues across the People Soft architecture.
• Data management: Perform regular data refreshes and manage data backup and recovery operations.
• Security: Implement and enforce security policies. Configure security settings and manage user access.
• Automation: Develop and maintain scripts to automate routine administrative tasks, such as backups, patching, and monitoring.
• Database-
• Installation and configuration: Install, configure, and maintain Oracle databases across various environments.
• Maintenance and upgrades: Manage system patches, upgrades, and migrations. Use tools like Change Assistant for PUM upgrades.
• Backup and recovery: Develop, implement, and manage database backup and recovery strategies, including disaster recovery plans.
• Patching and upgrades: Apply patches, updates, and upgrades to the database environment.
• Troubleshooting: Troubleshoot and resolve database-related issues to ensure high availability and minimum downtime.

Professional & Technical Skills:

• Proficiency with People Soft tools like Change Assistant and Integration Broker.
• Familiarity with People Soft architecture, operating systems (e.g., Windows, Unix, Linux), and database management (e.g., Oracle).
• Knowledge of People Soft upgrade methodology and PUM (People Soft Update Manager) upgrades.
• Experience with SQL for analysis and reporting.
• Oracle database refresh and cloning.
• Oracle RDBMS installation( Stand alone and cloud)

Additional Information:

• The candidate should have minimum 2- 4 years of experience in People Soft Administration.
• This position is based at our Gurugram office.
• A 15 years full time education is required.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and collaboration skills to work with technical users and teams.
• Ability to document procedures and system configurations clearly.
• Good organizational skills and attention to detail.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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