Project Role: Custom Software Engineer

Project Role Description: Design, build and configure applications to meet business process and application requirements.

Must have skills: Java Enterprise Edition

Good to have skills: Spring Boot, Linux, SIPp Testing Tool

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As a Voice Application Developer, you will design and develop microservices that process voice call audio and signaling, integrating seamlessly with AI services such as GPT and other open-source AI frameworks. Your role involves building secure, scalable applications using Java and Spring Boot, enabling real-time communication and intelligent call experiences. You will collaborate with cross-functional teams, apply Agile practices, and ensure high-quality delivery through robust development and DevOps processes.

Roles & Responsibilities:

• Design and develop microservices to handle real-time voice call audio, signaling, and media stream processing using PJSIP or similar libraries.
• Integrate backend voice components with AI services (e.g., GPT, OSS, Speech AI) for intelligent and automated call experiences.
• Implement secure, scalable, and performant Java/Spring Boot applications with RESTful APIs.
• Develop WebSocket-based real-time communication services for voice and media streaming.
• Ensure code quality, performance tuning, and compliance with security standards.
• Conduct unit testing (JUnit), participate in code reviews, and drive continuous improvement.
• Work closely with DevOps teams to automate CI/CD pipelines using Jenkins, Maven, GitHub, SonarQube, Checkmarx, and monitor application health through App Dynamics and Splunk.
• Collaborate with AI engineers, voice architects, and product owners to deliver high-quality solutions.
• Document architecture, workflows, and service integrations using JIRA and Confluence.
• Deploy and maintain applications in cloud environments (AWS, GCP, or similar).
• Actively contribute to Agile/Scrum processes, including sprint planning and retrospectives.

Professional & Technical Skills:

• Minimum 8 years of experience in Java Application Development using Spring Boot framework.
• Strong expertise in Java, Spring Boot, RESTful APIs, and WebSocket-based communication.
• Hands-on experience with SIP/RTP handling and libraries like PJSIP.
• Familiarity with AI service integration (GPT, Speech AI, OSS frameworks).
• Experience in DevOps tools: Jenkins, Maven, GitHub, SonarQube, Checkmarx.
• Knowledge of monitoring tools: App Dynamics, Splunk.
• Cloud deployment experience (AWS, GCP, or similar).
• Strong understanding of Agile development practices.
• Proficiency in unit testing frameworks (JUnit) and code review processes.

Additional Information:

• A minimum of 8 years of relevant experience is required.
• 15 years of full-time education is mandatory.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.