Job Summary:

Champions Workplace Health & Safety and Environment using ISO45001 and ISO14001 standard or its equivalent. Provides end-to-end compliance services. Partners with teams around the world to ensure process/policy compliance and efficiency, audit readiness, and data and reports accuracy.

Responsibilities:

• Plan, organize, lead, and control processes, people, and tools to enhance Accenture’s Heath, Safety and Environment practices.
• Support the internal audit and operational assurance activities for ISO 45001 and 14001.
• Monitor service levels, ensure SLA compliance, report performance, and investigate unusual results.
• Generate reports, analyze data, and present actionable recommendations to stakeholders for decision-making.
• Maintain positive relationships with global clients and partners, resolving short-term issues and planning long-term solutions.
• Develop and train team members to enhance skills and foster engagement.
• Advise stakeholders on service improvements, cost reduction, and risk mitigation using techniques such as data storytelling and analytical tools.
• Participate in process improvement stages from conceptualization to continuous implementation.
• Comply with Accenture Operations Excellence (OPEX) processes and guidelines.
• Identify improvement opportunities and coordinate the creation of training materials and sessions.
• Respond to real-time/ad hoc reporting requirements and participate in quality assurance activities.
• Manage HR functions: recruitment, career development, coaching, mentoring, and objective setting.
• Prepare and document statistical reports and MIS for management analysis, ensuring accessibility.
• Lead or participate in monthly service performance review calls with service management teams and stakeholders.
• Escalate issues related to processes, staffing, and policies, collaborating on solutions.

Educational Requirement:

Must have:

• Minimum Bachelor’s Degree or relevant business experience

Skills and Work Experience

Must Have: For internal and external

• At least 1 year working experience in ISO 45001 and/or ISO 14001 framework or structure.
• At least 1 year Project Management experience.
• 3 experience in years customer service, shared service, business processing experience or workforce management or related domains.
• Possess excellent communication skills, both written and verbal.
• Convincing/negotiation skills.
• Intermediate to Advance MS Excel skills

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.