Project Role: Infra Tech Support Practitioner

Project Role Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills: DevOps

Good to have skills: NA

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

C-gnitive Dev-ps Engineer:

J-b Title: Seni-r C-gnitive Dev-ps Engineer.

Summary:

Were l--king f-r a Full Stack Dev-ps Engineer wh- c-mbines s-ftware devel-pment expertise with str-ng Dev-ps and cl-ud infrastructure skills. Y-u-ll be resp-nsible f-r designing, devel-ping, depl-ying, and maintaining scalable web applicati-ns while implementing CI/CD pipelines, aut-mating infrastructure, and ensuring high system reliability and perf-rmance.
Y-u-ll w-rk cl-sely with devel-pers, QA engineers, and -perati-ns teams t- streamline depl-yment pr-cesses and enhance devel-pment w-rkfl-ws.

Key Resp-nsibilities:

Full Stack Devel-pment:

• Design, devel-p, and maintain web applicati-ns using m-dern fr-nt-end and back-end techn-l-gies (e.g., React, Angular, N-de.js, Pyth-n, Java, G-).
• Devel-p RESTful APIs and integrate with third-party services.
• Ensure perf-rmance, scalability, and security acr-ss the stack.
• C-llab-rate with UX/UI designers and pr-duct managers t- deliver seamless user experiences.

Dev-ps & Cl-ud Infrastructure:

• Build and maintain CI/CD pipelines using t--ls such as GitHub Acti-ns, GitLab CI, Jenkins, -r CircleCI.
• Manage infrastructure as c-de (IaC) using Terraf-rm, Cl-udF-rmati-n, -r Ansible, Pulumi and Cr-ss Plane.
• Depl-y and m-nit-r applicati-ns in cl-ud envir-nments (AWS, Azure, -r GCP).
• Implement c-ntainerizati-n and -rchestrati-n (D-cker, Kubernetes, Helm).
• Set up aut-mated m-nit-ring, l-gging, and alerting (Pr-metheus, Grafana, ELK Stack, Datad-g).
• Enhance system reliability, security, and scalability thr-ugh aut-mati-n and best practices.
  -perati-ns & C-llab-rati-n
• Participate in c-de reviews and Dev-ps strategy discussi-ns.
• Tr-ublesh--t and res-lve pr-ducti-n issues with a f-cus -n uptime and perf-rmance.
• Implement security best practices and assist with c-mpliance standards.
• Ment-r juni-r devel-pers and c-ntribute t- impr-ving devel-pment w-rkfl-ws.

Required Skills:

• Languages:
• Backend: Pyth-n, Java, N-de.js, G-, Ruby, C#
• Fr-ntend: JavaScript/TypeScript, HTML, CSS
• Framew-rks:
• Fr-ntend: React, Angular, Vue.js
• Backend: Express.js, Spring B--t, Djang-, Flask
• APIs:
• RESTful and GraphQL API design and integrati-n
• Versi-n C-ntr-l:
• Git, GitHub/GitLab/Bitbucket w-rkfl-ws (branching, pull requests, CI triggers)

Dev-ps & Aut-mati-n T--ls:

• CI/CD Pipelines:
  Jenkins, GitHub Acti-ns, GitLab CI, CircleCI, Travis CI, Arg-CD
• Infrastructure as C-de (IaC):
  Terraf-rm, Ansible, AWS Cl-udF-rmati-n, Pulumi
• C-nfigurati-n Management:
  Chef, Puppet, Ansible, Salt Stack
• M-nit-ring & L-gging:
• Pr-metheus, Grafana, ELK Stack (Elasticsearch, L-gstash, Kibana), L-ki, Datad-g

Cl-ud & Infrastructure:

• Cl-ud Platf-rms:
  AWS, Azure, G--gle Cl-ud Platf-rm (GCP)
• C-mpute & Netw-rking:
  EC2, Lambda, VPC, L-ad Balancers, R-ute 53, DNS, VPNs
• St-rage & Databases:
  S3, RDS, Dynam-DB, P-stgreSQL, MySQL, M-ng-DB
• C-ntainerizati-n:
  D-cker, P-dman
• C-ntainer -rchestrati-n:
• Kubernetes (K8s), Helm, -pen Shift

System Administrati-n & Netw-rking:

• -perating Systems:
  Linux (Ubuntu, Cent-S, Alpine), Bash scripting, basic Wind-ws Server kn-wledge
• Netw-rking Fundamentals:
  TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
• Security & C-mpliance:
  IAM, Secrets Management (Vault, AWS Secrets Manager), SSH, encrypti-n, vulnerability scanning

Testing & Quality Assurance:

• Aut-mated Testing:
  Unit, Integrati-n, E2E tests (Jest, Cypress, Py Test, JUnit)
• Perf-rmance & L-ad Testing:
• JMeter, k6, L-cust
• 1. -bservability & Incident Resp-nse
• M-nit-ring:
  Applicati-n and system perf-rmance metrics
• Alerting & Incident Management:
  Pager Duty, -psgenie, Slack integrati-ns
• L-gging:
  Centralized l-g management (ELK, Fluentd, Splunk)

Security & C-mpliance Awareness:

• Secure c-ding practices (-WASP T-p 10)
• Infrastructure security (netw-rk is-lati-n, encrypti-n)
• C-mpliance framew-rks (GDPR, S-C 2, HIPAA if applicable)

S-ft Skills & Mindset:

• Str-ng pr-blem-s-lving and debugging skills
• C-llab-rati-n with devel-pers, QA, and IT teams
• Understanding agile meth-d-l-gies (Scrum, Kanban)
• C-ntinu-us learning and adapting t- new t--ls and cl-ud services

B-nus / Emerging Skills

• Serverless architectures (AWS Lambda, Azure Functi-ns)
• Git-ps (Flux, Arg-CD)
• AI-ps and -bservability aut-mati-n
• SRE principles (Service Level Indicat-rs/-bjectives)
• Resource needs to be AI Ready.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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