ROLE OVERVIEW:

This role offers the opportunity to build strong, trusted relationships with leading Retail and FMCG clients. You will deliver insights programs that drive clients’ most critical commercial decisions. As a senior leader, you will oversee the full lifecycle of strategic programs, from opportunity identification (segmentation, demand landscapes, and growth pathways) to executional optimisation (category, channel, shopper, retail and loyalty strategy), through to performance measurement (brand, comms and customer experience). The role requires the experience and confidence of a seasoned Research Director, skilled in designing and leading high impact insights programs, crafting compelling and strategic client presentations and distilling complex information into clear, actionable recommendations. Central to this role is the ability to translate insight into tangible business outcomes, unlocking opportunities for client growth.

The role will include:

• Developing client relationships that thrive and endure. Working alongside clients to define their key business challenges and translating these into research studies that answer those challenges.

• Deeply immersing yourself in clients’ businesses to establish a credible base of knowledge from which to build.

• Delivering sharp, commercially grounded insight through debriefs, workshops and storytelling presentations that influence client decision-making and inspire action.

• Advancing our offer in the Retail and FMCG space, contributing to the development of industry-leading approaches, frameworks and methodologies.

• Strengthening Fiftyfive5 capability, contributing to our culture, ways of working and collective growth.

• Identifying opportunities to expand our offer within client organisations, including end-to-end Accenture Song solutions.

• Representing Fiftyfive5 within the wider industry, and within the Accenture Song team, championing our expertise and collaborating across the Products Client Group.

THE TEAM

Our Melbourne office is full of momentum, energy and ambition. The team is passionate about their craft, committed to delivering excellent work for clients, and genuinely supportive of one another. People feel empowered to create opportunities, shape the growth of our Melbourne offering, and celebrate each other’s successes along the way. You’ll work on a wide variety of business challenges, with particular focus on:

• Opportunity Identification, including market segmentation, demand landscapes, cultural trends and U&A studies

• Category, Channel Shopper, Retail & Loyalty Strategy

• Pricing, Volume Forecasting & Modelling • Performance Measurement, including brand & communications tracking

Key industries you will primarily work across are:

• Retail & FMCG

• Including a broad range of clients to keep things interesting.

QUALIFICATIONS AND EXPERIENCE Industry experience: 15 years plus market research and insights consulting experience. Additional experience/requirements: Briefing and proposals: Accenture Song Overall Offer:

• Takes complex briefs from clients ▪ Pitches proactively to existing clients for new briefs ▪ Responds creatively and develops compelling written proposals and pitches for any client brief ▪ Acts as sounding board to internal team/clients on proposal development ▪ Aware of the full Fifytfive5 and Accenture Song offer and how it can be applied across various client issues ▪ Recognised by clients as an expert in Retail and FMCG ▪ Confidence in discussing and applying methodologies 2 ▪ Recognised by clients as being able to advise on a range of potential approaches Methodology Skills:
• Advanced qualitative and/or quantitative expertise, including strong shopper and category research capabilities, with the ability to integrate methods to deliver cohesive insights for clients ▪ Designs sophisticated research approaches, tailored to a wide spectrum of client challenges, leveraging advanced methodologies and innovative techniques ▪ Leads complex, multi-method (can also be multi-market) programs, including performance measurement studies, ensuring consistency, rigour and quality across all phases ▪ Provides a clear strategic point of view on methodology, advising clients on the ‘why’ behind design choices and positioning approaches within the broader business context ▪ Builds comprehensive, fit-for-purpose methodologies to best address client needs and commercial objectives ▪ Accurately scopes and costs complex projects, balancing methodology with commercial efficiency to ensure profitable program delivery

WHY JOIN FIFTYFIVE5

• Our focus from the start has been to build an exceptional team, foster a culture that inspires and supports our people, and deliver outstanding work that unlocks opportunities, shapes strategy, builds capability, and drives meaningful growth for our clients.

• Work with the best: You will collaborate with some of the best consultants and practitioners in the industry. Our senior experts are hands-on across projects, accelerating your learning, sharpening your thinking and supporting your development.

• Diverse expertise at your fingertips: In addition to your day-to-day you will have the opportunities to work alongside specialists in cultural insights, trends and commercial forecasting, advanced analytics, CX, and performance measurement. As part of Accenture Song, you will also gain access to broader capabilities in brand strategy, creativity and customer experience delivery; bringing even more tools to solve our client’s commercial and societal challenges.

• Breadth and scale: Our work is diverse, giving you the opportunity to build skills rapidly across a broad range of project types, sectors and business need areas. Being part of Accenture Song also means you can access unparalleled platform, technology and tools, project management support, design and creative talent, data operations, and extensive secondary data sources, industry expertise and case studies.

• An inclusive and supportive culture: Fiftyfive5, part of Accenture Song is genuinely a great place to work. We embrace a non-hierarchical, diverse and inclusive culture. We prioritise wellbeing and provide a range of benefits to support our team both personally and professionally.

• Training and development: We embed continuous learning across consulting skills, methodology, technology and leadership. We offer core consulting training via the Fiftyfive5 Way, tailored programs like Quant & Qual School, and TQ training including GenAI fluency. Our managers and leaders additionally have access to leadership coaching and business skills development.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement