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Infra Tech Support Practitioner

Accenture

Infra Tech Support Practitioner

Accenture

·

On-site

·

Full-time

·

3d ago

Project Role: Infra Tech Support Practitioner

Project Role Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills: Database Management

Good to have skills: NA

Minimum 7.5 year(s) of experience is required

Educational Qualification: 15 years full time education

Database Management

Role Summary:

The Oracle Database Project Manager will be responsible for leading end-to-end database migration projects—from
assessment and planning to execution and post-migration validation. The role demands strong technical expertise
in Oracle database technologies, combined with proven leadership and stakeholder management skills to ensure smooth and timely delivery.

Roles & Responsibilities:

Lead end-to-end Oracle database migration projects, including on-premises to cloud or cross-platform migrations.
Develop and manage project plans, schedules, and resource allocation aligned with business objectives.
Collaborate with DBAs, infrastructure, application, and network teams and other stake holders to ensure seamless migration execution.
Perform risk assessments, establish mitigation strategies, and manage escalation processes effectively.
Track and report project progress, status, and key metrics to senior leadership and stakeholders.
Ensure adherence to organizational standards, security policies, and compliance requirements during migration.
Oversee pre- and post-migration validation, performance benchmarking, and tuning activities.
Coordinate change management activities, ensuring minimal business disruption.
Drive continuous improvement, documenting lessons learned and standardizing best practices for future migrations.
Facilitate knowledge transfer sessions and mentor team members to strengthen database migration capabilities.

Professional & Technical Skills:

Must-Have Skills:

Must have Expertise on MS project any other client approved tools.
Proven experience in database migration managment.
Understanding of Oracle RAC, ASM, Data Guard, Golden Gate, and RMAN.
Excellent understanding of project management frameworks (Agile, Waterfall, or Hybrid).
Strong leadership, communication, and stakeholder management skills.

Good-to-Have Skills:

Knowledge of database upgrade and consolidation strategies.
Exposure to ITIL practices and service delivery processes.
PMP or PRINCE2 certification (preferred).

Additional Information:

This position is based at the Bengaluru/Hyderabad location
Have to be available during CST hours

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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About Accenture

Accenture

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10,001+

Employees

Dublin

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

4.2

Career

4.1

Management

4.0

75%

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Pros

Great learning and development opportunities

Supportive and collaborative work environment

Good career growth and networking opportunities

Cons

Need to be proactive in finding projects

Long hours during busy periods

Very competitive environment for advancement

Salary Ranges

33 data points

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0 reports

$63,830

total / year

Base

$25,532

Stock

$31,915

Bonus

$6,383

$44,681

$82,979

Interview Experience

6 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical/Task-Based Interview

4

Final Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Case Study