Project Role: Operations Engineer

Project Role Description: Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills: SD Access Operations

Good to have skills: NA

Minimum 2 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

• As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. You will ensure smooth functioning of network infrastructures and provide technical assistance as needed. Plays critical role in providing an exceptional support to the client critical network environment and good team player in the operations team

Roles and Responsibilities:

• Implement and configure Mist wireless solutions, including Wi-Fi 6/6E access points, Mist Edge, and integration with Juniper EX switches.
• Implement wireless security protocols such as WPA2/3, 802.1X, and RADIUS, ensuring compliance with organizational policies.
• Work closely with cross-functional teams, including IT support and engineering, to address network issues and implement enhancements.
• Maintain detailed documentation of network configurations, changes, and performance metrics.
• Strong troubleshooting skills for Routing and switching along wireless issues.
• Must have hands on experience on Wi-Fi, Site Survey, Heat map generation and Networking and experience.
• Strong troubleshooting skills on SSID, WLC & understanding of Meraki Template.
• Hands on Experience on Cisco WLC, Meraki Dashboard and Juniper Wireless system.
• Ability to work with the teams, should have experience in driving network proactive problem management, availability, and capacity management process.
• Excellent analytical skills Strong interpersonal and communication skills
• Ability to operate independently in a fast-paced environment with limited supervision.
• Ready to work in 24x7 environment.

Professional and Technical Skills:

• Bachelor s degree in information technology related field of study with a network/software engineering
• Strong understanding of network infrastructure and network hardware.

LAN and WAN experience:

• Good to have experience on Cisco & Juniper.
• Wireless: Cisco or Juniper wireless certification.
• Experience of Ethernet/IP transmission technology and systems.
• Relevant certifications such as JNCIS-MistAI-Wireless or JNCIA-MistAI are highly desirable.
• Strong verbal and written communication skills to effectively collaborate with team members and stakeholders.
• Solid experience on Cisco Wireless, Cisco Meraki Dashboard and infrastructure support, Juniper Mist and Cisco ISE.

Additional Information –

• Candidate should have minimum 5-8 years of experience in network operations and implementations.
• A 15 years full time education.
• Prefer location Bengaluru, Gurgaon, Pune.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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