Skill required: Talent Development

• Learning Content Development

Designation: Business Interlock Associate Manager

Qualifications: Any Graduation **Years of Experience:**10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com
What would you do? The Business Interlock Manager partners with client stakeholders to lead the training needs analysis process, develop learning strategies, and guide the execution of learning solutions. This role is responsible for conceptual design, curriculum oversight, and managing the end-to-end learning development pipeline. The Business Interlock works closely with the Learning Experience Design and Development (LEDD) Operations team and is accountable for ensuring delivery against agreed design, process, quality, budget, and milestone standards

What are we looking for? Qualifications

Basic Qualifications:

12–15+ years of experience in learning strategy and advisory (including requirements gathering and solutioning)
12+ years of client relationship management experience
Bachelor’s degree in business, organizational development, adult learning, or equivalent experience

Key Competencies:

Learning Strategy Development:

Curriculum Planning and Management:

Talent Strategy Development and Management:

Learning Program Management and Monitoring:

Learning Measurement and Analysis:

Agile Methodology

Principles of Team Engagement:

Experience in learning and talent strategy development
Business acumen and appreciation of strategic intent
Strong program/project management skills with a proven record in execution
Practical understanding of learning solution types and architectures
Knowledge of instructional design principles
Working knowledge of accessibility principles and guidelines
Capability to operate independently across a broad range of activities
Ability to build strong relationships with SMEs and senior leadership
Excellent time management and prioritization skills
Strong attention to detail
Experience with Agile/Scrum methodologies
Ability to operate in high-paced, dynamic, and sometimes ambiguous environments
Ability to maintain a positive, proactive attitude in challenging situations
Knowledge of team engagement principles and ability to leverage team strengths
Global cultural awareness
Experience with capability assessment or needs assessment
Understanding of financial principles, benchmarking, performance metrics, and analytics
Experience presenting at senior executive levels Roles and Responsibilities: Learning Strategy and Demand Planning
Drive discussions with sponsors and stakeholders across the learning ecosystem to understand and confirm business requirements
Evaluate inputs for the learning strategy (including leveraging of talent roadmaps and other talent management tools to support learning plans and the business area s broader talent strategy)
Develop a point of view on the learning strategy
Act as a key advisor to business stakeholders—translating business needs into actionable learning strategies and helping shape decision-making on capability priorities
Develop quarterly and annual development plans; obtain sponsor inputs and approval
Oversee the design of the learning strategy framework for the capability/specialization to show how the target audience will progress across proficiency levels
Recommend improvements to existing programs and introduce new learning approaches

Curriculum Planning and Management:

Oversee development of new curriculum for emerging or priority focus areas
Research and recommend learning assets to be added to or removed from the curriculum
Create or update learner guidance resources (learning paths, curriculum sites, curriculum slides)
Oversee curriculum maintenance to ensure continued relevance to target audiences, skills, and proficiency levels
Recommend potential solutions for identified learning gaps
Create the Preliminary Learning Brief (PLB) in partnership with the client, articulating business context, learning objectives, target audience, and high-level solution direction, and hand over to the LEDD Operations team for detailed execution
Provide context to the LEDD Operations team on learning requests
Determine curriculum development and maintenance approach; provide strategic guidance
Conduct regular conversations with the business to understand evolving priorities and imperatives
Drive stakeholder expectation management through transparent dialogue
Confirm materials maintenance plan

Learning Program Value Architecting:

Provide consultation and support to learning delivery as needed
Define and assess the effectiveness of learning programs
Identify and confirm learning value metrics and define evaluation strategies
Review learning analytics and reporting to extract insights and enable data-driven decisions
Create action plans based on data insights and report outcomes to leadership and stakeholders
Collaborate with LEDD Operations and stakeholders to design and approve learning communication campaigns (e.g., badge programs, hackathons, flairs)

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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