Project Role: Service Designer

Project Role Description: Drive a human-centered design process across all project phases from framing the service to its implementation. Conduct ethnographic research to identify user needs. Interpret and synthesize human insights and balance them against strategic business, technical and brand inputs.

Must have skills: User Experience (UX) Design

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As a Service Designer, you will drive a human-centered design process across all project phases from framing the service to its implementation. Your typical day will involve conducting ethnographic research to identify user needs, interpreting and synthesizing human insights, and balancing them against strategic business, technical, and brand inputs. You will collaborate with various stakeholders to ensure that the services designed meet user expectations while aligning with organizational goals.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate workshops and brainstorming sessions to foster innovative ideas.
• Mentor junior team members to enhance their skills and knowledge.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in User Experience (UX) Design.
• Strong understanding of user research methodologies and techniques.
• Experience in creating user personas and journey maps.
• Ability to design wireframes and prototypes that effectively communicate design concepts.
• Familiarity with usability testing and iterative design processes.

Additional Information:

• The candidate should have minimum 5 years of experience in User Experience (UX) Design.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.