Project Role: Technology Platform Engineer

Project Role Description: Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration.

Must have skills: Service Now Strategic Portfolio Management (SPM)

Good to have skills: Service Now Field Service Management

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the processes of environment creation and configuration, ensuring that all systems are optimized for performance and reliability. You will collaborate with various teams to ensure seamless integration and functionality across platforms, contributing to the overall success of the projects you are involved in.

Key responsibilities:
Design, configure, and implement Service Now Strategic Portfolio Management (SPM) solutions across portfolios, programs, and projects
Configure and manage Demand Management, Project Portfolio Management (PPM), Agile Development, Resource Management, and Financial Planning modules
Enable strategic planning and OKR alignment, linking business objectives to initiatives, epics, and projects
Configure portfolio planning, investment scenarios, roadmaps, and prioritization frameworks
Implement financial planning and tracking, including cost plans, benefit plans, budgets, forecasts, and actuals
Configure resource plans and capacity planning to support demand forecasting and execution
Support Agile and hybrid delivery models, including SAFe or Scrum, within Service Now SPM
Build dashboards, reports, and performance analytics for executive and portfolio-level insights
Integrate SPM with other Service Now modules (ITSM, APM, DevOps, HR, Finance) and external systems using Integration Hub and APIs
Collaborate with business leaders, PMOs, finance teams, and architects to gather requirements and recommend best-practice solutions
Support testing, deployment, upgrades, and production support for SPM implementations
Ensure configurations follow Service Now best practices, governance, and performance standards

Additional Information:

• The candidate should have minimum 5 years of experience in Service Now Strategic Portfolio Management (SPM).
• This position is based at our Hyderabad office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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