Project Role: Program/Project Management Lead

Project Role Description: Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.

Must have skills: SAP Plant Maintenance (PM)

Good to have skills: NA

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Key Responsibilities:

• Lead and support SAP SAM implementation and rollouts in the Service Management and Plant Maintenance space.
• Conduct requirement gathering workshops with business stakeholders to map service and maintenance processes into SAP.
• Configure and customize SAP Service Asset Management modules, including:
• Service Contracts, Service Orders, Notifications, and Billing
• Asset Maintenance, Breakdown & Preventive Maintenance
• Warranty & Claims Management
• Integration with MM, SD, and FI/CO
• Perform system testing, UAT, and defect resolution.
• Provide end-user training and documentation.
• Collaborate with cross-functional teams to ensure seamless integration of SAM with other SAP modules.
• Drive continuous improvement initiatives to optimize service and asset management processes.

Required Skills & Experience:

• 5+ years of experience in SAP Service Management (SM) and SAP Plant Maintenance (PM).
• Hands-on experience with SAP Service Asset Management (SAM) functionalities.
• Strong knowledge of business processes in Service Operations, Field Service, and Plant Maintenance.
• Experience in configuring:
• Service Contracts & Orders
• Preventive & Predictive Maintenance
• Equipment/Functional Location Structures
• Good understanding of integration points with SD, MM, and FI/CO.
• Exposure to SAP S/4HANA environment is preferred.
• Strong problem-solving skills and ability to engage with business stakeholders.
• Preferred Qualifications
• SAP Certification in Plant Maintenance or Service Management.
• Experience in end-to-end implementation projects.
• Knowledge of SAP Fiori apps for SAM/PM.
• Exposure to Industry best practices in Service and Asset Management.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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