Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary:

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be dynamic, requiring you to analyze software interfaces and APIs, collaborate with team members, and contribute to discussions aimed at enhancing system performance and user experience. You will also be responsible for providing solutions to complex problems, ensuring that the systems operate smoothly and efficiently.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Analyze and troubleshoot software interfaces and APIs to ensure optimal performance.
• Collaborate with cross-functional teams to identify and resolve system issues.
• Document findings and solutions to enhance knowledge sharing within the team.
• Provide training and support to team members and stakeholders as needed.
• Stay updated with industry trends and best practices to continuously improve service delivery.

Professional & Technical Skills:

• Required Skill: Expert proficiency in Software Product & Platform Interface & API Engineering.
• Additional Good To Have Skills: Experience with Android Application Development, Mandarin Chinese Language.
• Strong understanding of software development life cycle and methodologies.
• Experience in troubleshooting and resolving software-related issues.
• Familiarity with various programming languages and frameworks relevant to API development.
• Ability to work collaboratively in a team-oriented environment.
• Mandarin Language

Additional Information:

• The candidate should have minimum 2 years of experience in Software Product & Platform Interface & API Engineering.
• This position is based at our Manila office.
  Minimum 2 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.