Skill required: Payroll

• Payroll Planning and Distribution

Designation: HR Service Delivery Analyst

Qualifications: Any Graduation **Years of Experience:**3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Visit us at www.accenture.com
What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication. Primary Responsibilities / Accountabilities:

• Process Support: o Read, understand, and analyze client processes as a subject matter expert. o Execute processes accurately and timely as a hands-on processor: o Master the given process and help team members overcome process-related queries.
  • Escalate issues & seek advice when faced with complex problems. o Pay close attention to the quality of written & verbal English skills within the team. o Create logical plans, realistic estimates, and schedules for activities or project segments. o Ensure LWl s are followed and updated regularly and train team members on process updates. o Maintain, validate, and update process documentation to ensure compliance. o Perform "Root Cause Analysis" on issues and suggest appropriate corrective actions. o Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. o Participate in knowledge transfer of any process/client and acquire in-depth knowledge as an SME. o Participate in various internal or client initiatives related to the process. o Understand existing performance metrics, how they are measured, and improve the measurement system.
    Team Support: o Plan proper allocation of work. o Support Team Lead/Manager with daily stats/reporting and MOS. o Update process metrics daily and maintain MIS. o Be available on the floor to resolve process-related issues. o Participate in team-building activities and organizational initiatives. o Complete training need analysis for the team through quality reports and knowledge tests. o Follow the quality check and audit mechanism within the process to ensure delivery on SLAs. o Ensure and maintain the security and confidentiality of client data. o Assist in training/educating team members on learning and acquiring skills in the process.What are we looking for? •Education Qualification: Bachelor’s degree (Any discipline).

Experience:

• Essentials: 4-6 years overall experience, 3+ years in Payroll Admin process with a similar background.
• Desirable: HR Domain certification, Success Factors experience, exposure to the BPO industry.
  Functional Competencies:
• Knowledge of Payroll Processes.
• Success Factors experience is a plus.
• HR Domain certification/Payroll Certification is a plus.
• Strong MS Office and Excel skills.
• Demonstrated hands on experience in end to end payroll data input gathering, validation, formatting, and preparation of import/SSL files for ADP Global View and SAP Payroll systems (thru application of various Excel, Macro, techniques like Lookups, Merge, compare, etc.) is highly desirable and will give the candidate a competitive advantage.
• Proven practical experience in managing pre payroll input collection, including upstream tracking, coordination, and follow ups with internal stakeholders and trusted partner organizations; candidates with direct hands on exposure will be preferred.
• Candidates with strong hands on experience in implementing and conducting various payroll governances and controls, including headcount reconciliation between HRM and Payroll, variance, and threshold analysis (±5%), identification of fictitious or incorrect/duplicate payments, and resolution of payroll integration, file transfer, tax withholding, and filing errors will have an edge over others.
  • Excellent interpersonal skills to build effective relationships with stakeholders at all levels.
  • Strong customer orientation with high responsiveness to urgent requests or troubleshooting
  • Resilience & ability to work under pressure
  • Good organizational, prioritization, & multi-tasking skills to meet deadlines
  • Analytical & problem-solving skills
  • High levels of confidentiality
  • Attention to detail & quality-driven in communications & system transaction
  • Teamwork and collaboration Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems
• Your day to day interaction is with peers within Accenture before updating supervisors
• In this role you may have limited exposure with clients and/or Accenture management
• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
• The decisions you make impact your own work and may impact the work of others
• You will be an individual contributor as a part of a team, with a focused scope of work
• Please note that this role may require you to work in rotational shifts

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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