Project Role: Application Support Engineer

Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: SAP Basis Administration

Good to have skills: SAP HANA DB Administration

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring the seamless operation of applications that are vital to business functions. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience, while also documenting your findings and solutions for future reference.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous improvement.
• Monitor system performance and proactively identify areas for enhancement to ensure optimal functionality.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP Basis Administration.
• Good To Have Skills: Experience with SAP HANA DB Administration.
• Strong understanding of system architecture and integration.
• Experience in troubleshooting and resolving application issues.
• Familiarity with database management and performance tuning.
• Ability to work collaboratively in a team-oriented environment.

Additional Information:

• The candidate should have minimum 5 years of experience in SAP Basis Administration.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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