Project Role :

Application Tech Support Practitioner:

Project Role Description:

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have Skills:

Service Desk Voice Support, French

Good to Have Skills:

Job Requirements:

A CL 11 French bilingual speaking Support contributes to ensuring that services are delivered to meet customer business needs and expectations? A subject matter expert in Technical Support and team management He/she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies to resolve requests/issues in timely fashion? He/she provides customer guidance on maintenance of underlying project technical infrastructure, including hardware, database and operating systems? He/she applies quality processes in performing?the tasks

A CL 11 French bilingual speaking Support contributes to ensuring that services are delivered to meet customer business needs and expectations? A subject matter expert in Technical Support and team management He/she is functionally and technically skilled in providing first level of support for resolution of customer and system incidents and in liaising with technologists and other agencies to resolve requests/issues in timely fashion? He/she provides customer guidance on maintenance of underlying project technical infrastructure, including hardware, database and operating systems? He/she applies quality processes in performing?the tasks Minimum 3 year(s) of experience is required

Equal Employment Opportunity Statement:

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.