RESPONSIBILITIES:

• Process customer account creation and amendment
• Process A/R billings, customer invoicing and adjustments
• Understands the end-to-end process of billing and customer invoicing
• Understand and perform Accounts Receivable supervisory role if and when needed
• Provides required business unit reporting and other required information, when needed
• Track and reconcile daily/monthly volumes and metrics
• Ensure the completeness and accuracy of invoices in the AR system (manually encoded or through interface)
• Investigating into situations where invoices and customer information requirements may contradict.
• Participate in analysis and brainstorming sessions deriving actionable data from quality insights
• Act as a subject matter expert of billing and customers invoicing
• Follow-up on overdue accounts via phone calls, emails, and written communication
• Negotiate payment arrangements or set up payment plans.
• Record and track collections activity using systems like Excel or CRM/ERP tools SAP
• Resolve billing disputes and clarify account statuses.
• Work with internal teams Cash Apps Billing and Credit Management to resolve issues quickly.
• Generate reports on account aging and collection effectiveness.
• Ensure cash collection activities meet the requirements of the client by reducing debt aging, maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.

SKILLS AND QUALIFICATIONS:

• Bachelor’s Degree in Business /Finance/Accounting-related courses only
• At least 2 years solid Finance/Accounting experience in Order to Cash Process (e.g. Sales order, billing, collections, deductions/claims and cash applications)
• At least 2 yrs solid experience in Credit and Collections
• Candidates for collections must have prior voice collections experience,ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) is preferred but not required
• BPO experience of at least 6 months is preferred, particularly in customer service in Financial Accounts.
• Good communication skills
• Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang
• Amenable to work in Full RTO and nigh shift schedule

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.