Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

The Digital Content Management Senior Analyst is a subject matter expert (SME) responsible for managing the end‑to‑end digital content lifecycle across PIM, DAM, GDSN, and syndication platforms. The role ensures high‑quality product content—including copy, digital assets, and metadata—is accurately managed, syndicated, published, and monitored across retailer channels and Product Detail Pages (PDPs). The Senior Analyst operates independently on assigned workloads, supports client interactions, and contributes to operational stability, data governance, and KPI‑driven insights.

Key Responsibilities

Content Management (Copy, Digital Assets, Metadata)

·Manage, validate, and maintain product copy, digital assets, and metadata across PIM and DAM platforms.

·Ensure content accuracy, completeness, and compliance with governance, taxonomy, and data quality standards.

·Support content enrichment, updates, and lifecycle maintenance activities.

Syndication & Retailer Support

·Execute and support product content syndication through PIM and DAM platforms.

·Provide basic operational support across retailer platforms.

·Troubleshoot, monitor, and escalate syndication errors, rejections, and data mismatches in line with defined SLAs.

Publication Tracking & Monitoring

Track and monitor product content publication on Product Detail Pages (PDPs) across retailer websites.

Identify publication gaps, delays, or inconsistencies and drive resolution with cross‑functional teams.

Maintain trackers and reporting to provide visibility into publication status.

Endpoint & Platform Support

·Handle endpoint support cases, including intake, investigation, coordination, and resolution.

·Collaborate with technical teams to resolve integration, data flow, or platform‑related issues.

·Ensure timely issue resolution according to agreed support processes and SLAs.

GDSN Support

Provide GDSN support, including data validation, synchronization, and issue resolution.

Support ongoing maintenance and updates related to GDSN processes and external data pools.

Reporting & Insights

Design and deliver reports, dashboards, and insights aligned with client KPIs.

Analyze content quality, syndication performance, and publication metrics.

Identify risks and recommend mitigation actions and continuous improvement opportunities.

Decision Scope & Autonomy

Operates with moderate autonomy in execution and operational decision‑making.

Acts as an SME for content management, syndication, and GDSN processes.

Escalates strategic, commercial, or high‑risk decisions to Leads or Managers as needed.

Additional Skills

Hands-on experience working with content management and syndication platforms,such as PIMs and DAMs, to manage, enrich, and distribute digital content at scale. (e.g., Salsify, Syndigo, 1World Sync, Akeneo).

Strong understanding of digital content management concepts (copy, digital assets types, metadata, logistics, enhanced content, etc.).

Understanding of digital asset management practices, including ingestion, annotation, cataloging, storage, and retrieval.

Knowledge of GDSN processes and data synchronization (through 1World Sync, Syndigo or Salsify).

Experience supporting retailer platforms, PDP publication and monitoring.

Proficient English skills (written and verbal).

Advanced Microsoft Excel and reporting skills.

Strong analytical, problem solving, and communication skills.

Familiarity with project and workflow management tools (JIRA, Share Point, Workfront, Project Office, etc.).

Experience in report design and data visualization.

What we offer

Health and Life Insurance

Accenture days, 3 additional vacation days

On site doctor

Birthday leave

Internet reimbursement

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.