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Customer Service Associate (Insurance)

Accenture

Customer Service Associate (Insurance)

Accenture

·

On-site

·

Full-time

·

3d ago

JOB DESCRIPTION:

  • Review completeness and compliance of all documents received.
  • Verify accuracy of agent and license information.
  • Analyze information to determine proper handling of work.
  • Encode agent, license and commission information in the system accurately.
  • Update existing agent record in the system, if needed.
  • Create and post correspondences, if needed.
  • Identify the next process based on the workflow and create necessary transactions.
  • Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

SKILLS AND QUALIFICATIONS:

  • Open to college graduates and undergraduate who have completed at least 2nd year

  • Must have 1 year of experience in financial/healthcare/insurance accounts

  • Proficient in Microsoft applications

  • Must be willing to work full time onsite in Muntinlupa, Alabang

  • Must be flexible with shifts

  • Ability to adhere to current performance tool that team uses

  • Coachable

  • Seeks out and accepts feedback to improve personal performance

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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About Accenture

Accenture

Accenture

Public

Let there be change.

10,001+

Employees

Dublin

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

4.2

Career

4.1

Management

4.0

75%

Recommend to a Friend

Pros

Great learning and development opportunities

Supportive and collaborative work environment

Good career growth and networking opportunities

Cons

Need to be proactive in finding projects

Long hours during busy periods

Very competitive environment for advancement

Salary Ranges

33 data points

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0 reports

$63,830

total / year

Base

$25,532

Stock

$31,915

Bonus

$6,383

$44,681

$82,979

Interview Experience

6 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical/Task-Based Interview

4

Final Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Case Study