Senior Account Manager

• Dualist (Quant & Qual Researcher) (Sydney)

Fiftyfive5, part of Accenture Song, is an award-winning insights consultancy with offices in Sydney, Melbourne, Auckland, Canberra, London and Singapore. We partner with some of the world’s most dynamic brands to solve complex business challenges through evidence-based insights and strategic thinking.

Our growth is built on a simple formula: Find the best talent. Support with an environment that energises and empowers. Deliver great work that lands with impact.

THE OPPORTUNITYWe are looking for a Senior Account manager to join our Sydney team & take the lead with clients and project delivery. You’ll act as a trusted advisor to major accounts - ensuring exceptional service delivery and providing strategic insights that empower clients to make data-driven decisions.

KEY RESPONSIBILITIES:

• Develop client relationships that thrive and endure. Work with clients to define their key business challenges and shape research studies that will answer those challenges.

• Deliver high impact research programs - execute quality research, on-time, and on-budget

• Immerse yourself in client’s business to establish a credible base of knowledge from which to build

• Lead end-to-end project management for complex quant & qualitative projects with the support of a broader team.

• Translate client business challenges into actionable research solutions & draw upon your creativity and technical skills to provide substantial input into proposal development.

• Qual: Moderation of depth interviews, focus groups & online communities. Develop discussion guides that translate research objectives into respondent facing content. Lead analysis & reporting with the support of the broader team.

• Quant: Draft questionnaires that are strategic & grounded in the client’s research objectives. Lead analysis & reporting of quant projects – turning raw data into impactful insights with the support of the broader team.

TO BE SUCCESSFUL IN THIS ROLE YOU NEED…

• Experience: ~5-10 years of experience in the market research industry, with proven expertise in both qualitative and quantitative research. Open to considering an experienced quant researcher with the desire to build up their qualitative expertise

• Exceptional communication, storytelling and client facing skills; ability to simplify complexity & elevate learnings to provide strategic recommendations

• Strong project management and commercial acumen.

• A curious, collaborative mindset and passion for solving big questions.

• Willing to be based in Sydney

• Proficient in Q software

THE TEAMThis is a relaxed, close-knit team, who like to collaborate closely and have fun together along the way. We are passionate about providing professional development opportunities & a clear growth path. The work we do stretches across a range of research methodologies & we regularly do the following types of projects;

• Opportunity Identification, U&A’s & segmentations

• Brand Strategy & Positioning

• Comms development & evaluation

• Concept testing & optimisation

• Ethnographic qual

• Portfolio & range optimisations

WHAT INDUSTRIES WILL YOU PRIMARILY WORK ACROSS?

• Technology – including a leading global technology platform revolutionising mobility & on-demand services

• FMCG – including a global beverage brand (wine) and a fast-growing household appliances & lifestyle

• Exposure to both domestic (AU) & international work (30:70% split)

WHY JOIN FIFTYFIVE5?

• Work with the best: You get to work with some of the best consultants and practitioners in the industry who are hands-on across projects – accelerating your learning & development.

• **Diverse expertise;**In addition to your day-to-day you will have the opportunity to be exposed to with specialists in cultural insights, trends and commercial forecasting, advanced analytics, CX, and UX/digital. As part of Accenture Song you will also have access to further capabilities in brand strategy, creativity and customer experience delivery; bringing even more skills to help solve our client’s community and business issues.

• Breadth & Scale: The range of work is diverse and opportunity to build skills quickly and across a broader range of project types, sectors and business need areas. What’s more as part of Accenture Song you can utilise an enormous platform of facilities, project management support services, design and creative capability, data operations, technology & platforms, access to a huge range of secondary data sources and sector expertise and case studies.

• Inclusive & supportive culture: Fiftyfive5, part of Accenture Song is truly a great place to work, we have a non-hierarchical culture which is diverse and inclusive. We support our team with plenty of wellbeing initiative and provide additional benefits as part of our offering.

Job Profile: Design Research Specialist

Location: Sydney

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 791,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change. Visit us at www.accenture.com

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We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement