Project Role: Application Support Engineer

Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Vmware Virtualization Administration

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a focus on service excellence and operational efficiency.

Roles & Responsibilities:

• Expected to be an SME.
  -Deploy, configure, and maintain VMware v Sphere environments (ESXi, v Center)
  -Monitor performance and health of virtual infrastructure, and perform proactive capacity
  planning
  -Configure and manage clustering, HA, DRS, v Motion, and Storage v Motion
  -Administer and maintain datastores, LUNs, networking, and VM templates
  -Conduct patching, upgrades, and lifecycle management of VMware components
  -Support disaster recovery strategies and manage VM backups and restores
  -Troubleshoot issues related to VM performance, host failures, and storage latency
  -Implement automation scripts using PowerCLI, Python, or Ansible
  -Collaborate with network, storage, and security teams to ensure end-to-end system relia
  -Participate in cloud migration efforts or manage hybrid infrastructure with VMware Cloud
  services
  -Maintain documentation, including infrastructure diagrams, SOPs, and configuration log
  -Ensure adherence to ITIL processes, change management, and security standards

Professional & Technical Skills:

• Must To Have Skills: Proficiency in VMware Virtualization Administration.
• Experience with cloud infrastructure management.
• Strong understanding of application lifecycle management.
• Familiarity with scripting languages for automation.
• Ability to troubleshoot and resolve virtualization issues.
  -Virtualization-VMware v Sphere, ESXi, v Center, v Motion, DRS, HA
  -Experience administering VMware v Sphere (6.x/7.x/8.x)
  -Expertise in managing ESXi hosts, v Center Server, VM templates, clustering, and DRS/HA
  -Experience in VM provisioning, resource management, snapshot management, and VM
  migration (v Motion, Storage v Motion)
  -Strong understanding of datastore and storage configuration (iSCSI, NFS, Fibre Channel)
  -Familiarity with VMware Update Manager (VUM) and patch lifecycle management
  -Experience in performance tuning, troubleshooting, and log analysis
  -Exposure to backup and recovery solutions (e.g., Veeam, Commvault, Dell Avamar)
  -Understanding of security hardening and compliance within VMware environments
  -Need to work in 24/7 shifts

Additional Information:

• The candidate should have minimum 3 years of experience in VMware Virtualization Administration.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.