Project Role: Infra Tech Support Practitioner

Project Role Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills: Microsoft SQL Server Administration

Good to have skills: Microsoft Azure PaaS, Microsoft Azure DevOps

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary:

As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology
at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels.

Roles & Responsibilities:

• Minimum 4-6 years of experience as Database Administrator with experience in Azure Environments.
• Well versed with Azure SQL administrative tasks: performance tuning, Query Optimization, using Performance Monitor, SQL Profiler, and other related troubleshooting tools.
• Good understanding on query structure, collation, and indexing
• Azure SQL PaaS configuration & optimization
• Knowledge on Azure Transparent Data Encryption
• Worked in 24x7 environment
• Experience with PowerShell scripting and automation (with Ansible/Terraform).

Professional & Technical Skills:

• Good to have basic knowledge of Cloud Architecture
• Good to have prior knowledge on scripting language like Powershell.
• Good to have comprehensive knowledge on Agile Methodology and Azure DevOps
• Experience with the T-SQL programming model, including stored procedures, functions, views, and Triggers.

Educational Qualification
Btech or equivalent

Additional Information:

Should be comfortable working in 24x7 regime with on-call support

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.