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Technology Support Engineer

Accenture

Technology Support Engineer

Accenture

·

On-site

·

Full-time

·

4d ago

Project Role: Technology Support Engineer

Project Role Description: Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills: Wealth Management Advisory Solutions

Good to have skills: Microsoft 365, MySQL, Data Analysis & Interpretation

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education
Qualifications – Data Operations Analyst
Required:

  • Bachelor s degree in Finance, Economics, Data Science, Statistics, Computer Science, or a related field.

  • 3+ years of experience in a data analyst or business analyst role, preferably within financial services or asset management.

  • Deep domain knowledge of financial instrument reference data, including equities, fixed income, derivatives, and structured products.

  • Familiarity with industry-standard data sources and vendors (e.g., Bloomberg, Refinitiv, ICE, Markit, Morningstar).

  • Strong understanding of instrument lifecycle events (e.g., corporate actions, pricing, identifiers like ISIN/CUSIP/Sedol).

  • Familiarity with investment products, portfolio analytics, or performance attribution.

  • Strong business acumen and understanding of asset management operations and client needs.

  • Experience working with large, complex datasets and relational databases.

  • Excellent communication and stakeholder management abilities.

  • Key Responsibilities

  • Serve as the subject matter expert on financial instrument reference data, including equities, fixed income, derivatives, and structured products.

  • Collaborate with investment operations, compliance, and technology teams to ensure accurate and timely onboarding and maintenance of instrument reference data.

  • Analyze and validate data from external vendors (e.g., Bloomberg, Refinitiv, ICE) to ensure consistency, completeness, and alignment with internal systems.

  • Monitor and resolve data quality issues related to instrument identifiers, classifications, pricing sources, and corporate actions.

  • Develop and maintain data dictionaries, lineage documentation, and metadata for reference data domains.

  • Partner with data governance teams to define and enforce data standards, policies, and controls for reference data.

  • Support integration of reference data into downstream systems such as trading platforms, risk engines, and client reporting tools.

  • Design and implement dashboards and reports to track data quality metrics, exceptions, and operational KPIs.

  • Participate in projects to enhance reference data architecture, including vendor transitions, system upgrades, and automation initiatives.

  • Provide training and guidance to business users on reference data usage, best practices, and issue resolution workflows.

Preferred:

  • Master s degree in a quantitative or business-related field.
  • Proficiency in SQL and data visualization tools (e.g., Power BI, Tableau).
  • Experience with Python, R, or other statistical programming languages.
  • Knowledge of data governance, data lineage, and metadata management.
  • Experience with cloud-based data platforms (e.g., AWS, Azure, Snowflake).
  • Exposure to Agile or Scrum methodologies in a data or analytics environment.
  • Ability to translate business questions into analytical frameworks and data models.
  • Experience with data quality frameworks and regulatory compliance (e.g., SEC, MiFID II).
  • Ability to manage multiple priorities and deliver high-quality work under tight deadlines.
  • Strong presentation skills with the ability to explain technical concepts to non-technical audiences.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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About Accenture

Accenture

Accenture

Public

Let there be change.

10,001+

Employees

Dublin

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

4.2

Career

4.1

Management

4.0

75%

Recommend to a Friend

Pros

Great learning and development opportunities

Supportive and collaborative work environment

Good career growth and networking opportunities

Cons

Need to be proactive in finding projects

Long hours during busy periods

Very competitive environment for advancement

Salary Ranges

33 data points

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0 reports

$63,830

total / year

Base

$25,532

Stock

$31,915

Bonus

$6,383

$44,681

$82,979

Interview Experience

6 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical/Task-Based Interview

4

Final Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Case Study