Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Summary:

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to discuss challenges, documenting technical processes, and providing solutions to enhance system performance. You will also be responsible for ensuring that all technical documentation is accurate and up to date, contributing to the overall efficiency of the team and the organization.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the creation and maintenance of technical documentation to support system operations.
• Collaborate with cross-functional teams to identify and resolve system issues effectively.
• Monitor system performance and provide recommendations for improvements.
• Engage in continuous learning to stay updated with the latest technologies and best practices.

Professional & Technical Skills:

• Required Skill: Expert proficiency in Technical Documentation.
• Additional Good To Have Skills: Experience with Android Application Development.
• Strong analytical skills to troubleshoot and resolve technical issues.
• Proficient in creating clear and concise documentation for technical processes.
• Ability to work collaboratively in a team-oriented environment.
• Familiarity with software development life cycle and application support processes.

Additional Information:

• The candidate should have minimum 1 year of experience in Technical Documentation.
• This position is based at our Manila office.

Minimum 1 year(s) of experience is required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.