Commerce Advisory Manager Location: London

Career Level: Manager

About Accenture Song

Accenture Song accelerates growth for the world’s leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI‑enabled world.
Learn more: https://www.accenture.com/gb-en/about/accenture-song/index

The Opportunity

Commerce Advisory Manager

We are growing our Commerce Advisory team within Accenture Song’s Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI‑enabled channels.

As commerce becomes more complex—spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences—our clients rely on us to set the strategic direction, define future‑state operating models, and deliver transformation roadmaps that drive measurable commercial impact.

This role is consulting‑first. We are looking for candidates with strong strategy, advisory, and problem‑solving backgrounds, rather than purely technical, business‑analysis, or platform‑delivery profiles.

You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data‑ and AI‑driven landscape.

What You Will Do

As a Commerce Advisory Manager, you will:

• Lead client engagements defining next‑generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models.
• Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities.
• Assess current‑state commerce maturity and design target‑state visions, capability frameworks, and transformation roadmaps.
• Work across multi‑disciplinary teams—including strategy, design, data, marketing, and engineering—to deliver integrated, commercially grounded recommendations.
• Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies.
• Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery.

Why Join Accenture Song?

• Work with senior leaders at some of the world’s most recognised brands.
• Shape the future of commerce as part of a team known for cutting‑edge strategy and transformation work.
• Be part of Accenture Song’s continued growth in the UK and globally.
• Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high‑impact environment.

What We’re Looking For

Consulting‑First Experience (Essential)

• Background in management consulting, digital strategy, or commercial transformation.
• Proven experience structuring and leading advisory workstreams.
• Confidence engaging senior client stakeholders with clarity, credibility, and impact.

Commerce Strategy Expertise

• Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture.
• Ability to translate commercial challenges into structured insights and recommendations.

Tech‑Enabled Commerce Understanding (Non‑Technical)

• Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands‑on delivery tools.
• Ability to collaborate effectively with technical teams without being a technologist.

Leadership & Collaboration

• Experience leading cross‑functional teams and guiding clients through ambiguity and change.
• Strong communication skills, with the ability to distil complexity into compelling narratives.
• Comfortable working in global, multi‑disciplinary environments.

Passion for the Future of Commerce

• Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data‑driven personalisation.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.