Accenture, recognized as a Great Place To Work®, is a leading global professional services company that helps major businesses, public administrations, and other organizations around the world develop their digital core, optimize their operations, accelerate revenue growth, and improve services for citizens, creating tangible value at speed and scale.

The Partner Concierge Specialist is responsible for providing high‑touch SAP marketing support to an assigned portfolio of partners (15:1 ratio of partners per Specialist). This role helps partners plan, execute, and optimize marketing campaigns aligned to SAP’s programs, ensuring measurable pipeline impact, better use of SAP marketing resources, and ongoing partner enablement.

This is a hands‑on delivery role requiring strong communication skills, digital marketing experience, and the ability to manage partner relationships across multiple countries and cultures, within regional teams, and as a part of the larger global initiative led by Accenture.

Key Responsibilities

Partner Relationship Management

• Serve as the primary marketing contact for assigned partners.
• Conduct weekly or bi‑weekly partner check‑ins, guiding campaign planning, execution, and optimization.
• Deliver monthly enablement sessions and support partners’ adoption of SAP tools and processes for marketing and pipeline management.
• Build trust-based relationships with partner marketing leads and relevant SAP stakeholders.

Marketing Execution & Optimization

• Support partners in designing and prioritizing campaigns aligned to SAP messaging, audiences, and GTM motions.
• Review campaign performance and provide actionable insights to improve ROI and pipeline contribution.
• Conduct and prepare partner performance reports within provided frameworks.
• Assist partners in utilizing and managing SAP-provided marketing funds.

Program Support

• Ensure partners understand and adopt SAP marketing programs, playbooks, and campaign kits.
• Collaborate with local Concierge Manager to maintain delivery quality and identify risks.
• Document partner interactions and progress using agreed program tools.

KPIs & Insights

• Track and influence partner KPIs such as activities executed, leads influenced, funnel health, and campaign outcomes, using existing SAP systems where relevant.
• Identify partner capability gaps and recommend SAP training or enablement paths.

Open to evaluate any candidate located in Spain.

Qualifications

• 3–5 years of experience in B2B marketing, channel/partner marketing, or other marketing roles.

• Strong organizational skills with the ability to manage multiple partner relationships simultaneously.

• Understanding of digital marketing channels (email, web, social, content syndication, events).

• Analytical mindset with experience interpreting and consulting on marketing performance.

• Excellent relationship-building and communication skills.

• Experience working in fast-paced delivery environments.

• Languages: Italian Native + English fluent level (Spanish optional)

Compensation & Benefits

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At Accenture, a company recognized as a Great Place To Work®, we are committed to a hybrid work model that, thanks to technology and our facilities, allows us to maintain the essential human connection to work with our teams and clients. This connection enables us to uphold our culture of inclusion and diversity and be, according to Refinitiv, the most diverse company in the world.

Additionally, we offer you other benefits such as:

• Medical, Life, and Accident Insurance

• Medical service and wellness programs

• Flexible compensation program and stock purchase

• Flexibility programs (schedules, days off, vacations...)

• Individualized training itinerary

• Sustainability programs and Accenture Foundation

• Employee network for diversity

• Other benefits: Bankinter office with special conditions and profit sharing

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

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