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Technology Support Engineer

Accenture

Technology Support Engineer

Accenture

·

On-site

·

Full-time

·

1w ago

Required Skills

Autosys Administration

Shell Scripting

Unix/Linux

Project Role: Technology Support Engineer

Project Role Description: Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills: Autosys Administration

Good to have skills: NA

Minimum 5 year(s) of experience is required

Educational Qualification: 15 years full time education

Roles and Responsibilities:

  • Develop, configure, and manage Autosys job schedules according to business requirements.
  • Create, modify, and troubleshoot Autosys job definitions (Box jobs, Command jobs, File watcher jobs, etc.).
  • Monitor job executions, identify issues, and proactively resolve job failures to minimize downtime.
  • Coordinate with application teams and stakeholders to understand job dependencies and scheduling needs.
  • Maintain job documentation, including job flows, dependencies, and schedules.
  • Implement job automation and optimization to improve batch processing efficiency.
  • Ensure compliance with change management and audit requirements.
  • Collaborate with cross-functional teams for job deployment and environment management.
  • Provide support during production incidents and participate in root cause analysis.
  • Assist in capacity planning and performance tuning of batch jobs.

Professional and Technical Skills:

  • Strong knowledge of Autosys job scheduling and batch processing concepts.
  • Experience with Autosys utilities (autouxlog, autorep, jil, sendevent).
  • Ability to write and debug shell scripts or batch scripts for job automation.
  • Familiarity with Unix/Linux operating systems and basic commands.
  • Good understanding of job dependencies, calendar schedules, and time zones.
  • Strong troubleshooting and problem-solving skills.
  • Experience with change management and production support processes.
  • Effective communication skills to coordinate with technical and business teams.
  • Experience with other scheduling tools or monitoring tools (optional but preferred).

Additional Information:

The candidate should have a minimum of 5-7 years in Autosys Scheduler & Administration
Good to Have Skills : Shell Scripting
Programming Language Job Requirements: Python
Certifications in Autosys or related scheduling tools (optional).

  • Exposure to scripting languages like Python, Perl, or PowerShell.
  • Understanding of ETL processes, file transfer, cloud and integration with job scheduling.
  • Knowledge of ITIL processes and IT operations.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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About Accenture

Accenture

Accenture

Public

Let there be change.

10,001+

Employees

Dublin

Headquarters

Reviews

4.0

10 reviews

Work Life Balance

3.5

Compensation

4.0

Culture

4.2

Career

4.1

Management

4.0

75%

Recommend to a Friend

Pros

Great learning and development opportunities

Supportive and collaborative work environment

Good career growth and networking opportunities

Cons

Need to be proactive in finding projects

Long hours during busy periods

Very competitive environment for advancement

Salary Ranges

33 data points

L2

L3

L4

L5

L6

L2 · Business Analyst L2

0 reports

$63,830

total / year

Base

$25,532

Stock

$31,915

Bonus

$6,383

$44,681

$82,979

Interview Experience

6 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

17%

Experience

Positive 0%

Neutral 50%

Negative 50%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical/Task-Based Interview

4

Final Interview

5

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Case Study