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Required Skills
Customer Service
The objective of the US Demand Planning team is to monitor and maintain the stability of Abbvie product in the U.S. supply channel, ensure the equitable allocation of product to customers and provide business insights on product purchase trends across Abbvie’s key brands. The primary areas of focus for the Demand Planning organization are to interact with key stakeholders involved in both the production and order fulfillment of product in the Abbvie supply chain, administer Distribution Service Agreements, provide forecast and wholesaler purchase trend insights on “to-market” brand performance, continually assess wholesaler/pharmacy buying patterns & financial impacts, monitor pharmacy downstream buying behavior and assist the commercial teams by bringing quantitative context to product supply issues and distribution challenges.
The Manager, Demand Planning is responsible for reviewing wholesaler product orders and analyze vs. historical trends of product purchased and sold to downstream customers – ensuring the proper allocation of product into the marketplace and the corresponding inventory days on-hand held at the respective wholesaler. The Manager must have a strong knowledge of the business environment across his/her area of responsibility and must objectively determine the impact of changing business conditions on the order fulfillment process. In order to assess these events and their potential impacts, the Manager must have a strong working knowledge of a number of other technical areas, including financial modeling, data organization, Abbvie’s distribution network and contract administration. The Manager must have the ability to communicate concisely and proactively, while establishing effective cross functional relationships with Trade, Customer Service, Transportation, Warehousing, Forecasting and Operations. The ability to communicate with this diverse team, assimilate the information from these teams and then concisely present assumptions and recommendations is paramount. In addition, the position will regularly communicate directly with external distributors.
Major Responsibilities:
- Specialty Distributor & Specialty Pharmacy Order Fulfillment: Perform review of product orders vs. historical customer purchase trends, customer inventory DOH levels of the brand and internal availability of product. The process may involve communication with Customer Service, Trade, Warehousing or Transportation before product is prepared for shipment and subsequently delivered. Must possess the ability to quickly reach out to stakeholders, build consensus and execute under tight timelines.
- Administration of Specialty Distribution Service Agreements (SDSA): Per contract terms, calculate wholesaler business performance in the categories of purchase stability behavior, inventory DOH levels, order fulfillment rates to downstream pharmacy customers and timely submissions/accuracy of product movement data submitted via EDI. Actual performance vs. these defined metrics are computed weekly and presented to the wholesaler monthly in a prepared presentation package. Communication of performance must be clear and concise with full command of the subject matter and data used in calculating performance.
- Commercial Insights: This position will provide supply channel analytical support to brands sold in the U.S. and provide weekly insights to Commercial Forecasting of “to-market” sales performance. The incumbent must be proactive in originating, informing, participating in, and executing the analyses necessary to effectively provide impactful insights to the business. The Manager must be flexible, adapt to changing priorities, demonstrate persistence in following through, and be able to make timely decisions/recommendations based on data.
The integrity and validity of financial information is critical to the organization in making timely and informed business decisions in this function. Therefore, high attention to detail, performing quality control reviews for data integrity, completeness and accuracy are critical in all areas of responsibility in this position.
Education:
This position requires a professional background of analytical/process oriented education and customer focused experience to serve as an internal leader and resource to U.S. Commercial management.
A degree in Accounting, Finance or general business is required and a CPA or CMA is a plus, as the incumbent is responsible for assessing the impact of business decisions and planned commercial activities. Knowledge of financial problem solving & analysis, translation of data into actionable business recommendations, data trending, logistics, and the wholesale/retail trade are essential to success in this position.
Background:
7-10 years overall business experience, preferably in a pharmaceutical environment. Overall business experience to include 6-8 years of commercial finance, cost accounting, auditing, financial reporting or financial planning and analysis is required. Strong Microsoft Excel skills, SAP/BPC/BIP, forecast modeling/scenario planning experience, data presentation skills and previous experience with PowerPoint is preferred.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
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The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
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We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
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This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
Abb Vie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
About Abb Vie
Abb Vie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about Abb Vie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
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About AbbVie

AbbVie
PublicPharmaceutical company.
10,001+
Employees
North Chicago
Headquarters
Reviews
3.7
1 reviews
Work Life Balance
3.0
Compensation
3.0
Culture
3.0
Career
3.5
Management
2.5
60%
Recommend to a Friend
Pros
Good resume experience for entry-level positions
Valuable work experience opportunity
Brand recognition benefits
Cons
Lack of explicit feedback on performance
Limited communication about role expectations
No clear guidance provided
Salary Ranges
88 data points
Junior/L3
Mid/L4
Intern
Director
Junior/L3 · Associate Business Systems Consultant
4 reports
$167,325
total / year
Base
$145,500
Stock
-
Bonus
-
$141,860
$170,567
Interview Experience
6 interviews
Difficulty
2.8
/ 5
Duration
14-28 weeks
Offer Rate
17%
Experience
Positive 0%
Neutral 33%
Negative 67%
Interview Process
1
Application Review
2
Recruiter Screen
3
Hiring Manager Interview
4
Panel Interview
5
Final Interview
6
Offer
Common Questions
Behavioral/STAR
Past Experience
Technical Knowledge
Culture Fit
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