Clinical Specialist I, CPT - Gainesville, FL

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of
• Free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year (employees can qualify)
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

About Our Neuromodulation Business

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist I, CPT in Gainesville, FL. As a member of the clinical support team, you are responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. You will work under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. This position performs work that involves a high degree of independence and exercises independent judgment in planning, organizing, and performing work. You will seek to continually improve territory efficiency.

What You'll Work On

• Provide technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s)
• Assist Territory Managers in after-hours call support and activities
• Integrate into all accounts, build trust and relationships, and establish strong rapport with customers
• Demonstrate proficiency in complex programming and case support
• Work seamlessly with Territory Manager(s) allowing them increased selling time
• Foster high trust relationships with customers, including regional team members
• Begin to conduct PCP work and educational in-services, as directed
• Contact, visit, and engage clients and potential clients in the Company's products and address client questions and concerns, as directed by sales manager
• Provide medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity
• Conduct evaluations and develop sales strategies for capital equipment opportunities within accounts
• Collect and study information about new and existing products and monitor competitor sales, prices, and products
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices
• Attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments
• Use clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understanding of all Abbott Chronic Pain Therapies product line
• Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments
• Provide sales support, clinical in-services, training, and guidance to current or potential customers
• Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors
• Perform other related duties and responsibilities, on occasion, as assigned

Required Qualifications

• Associate's Degree or technical certification; preferred Bachelor's Degree
• 1 - 2 years' work experience, strong preference collaborating with patients in clinical setting
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space
• Strong clinical skills
• Excellent organizational, time management and prioritizing skills
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization
• Capable of building strong working relationships with internal/external customers
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and/or delays
• Accustomed to tight deadlines and managing multiple tasks
• Strong sense of urgency
• Ability to work in a highly matrixed and geographically diverse business environment
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment
• Ability to leverage and/or engage others to accomplish projects
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
• Multitasks, prioritizes, and meets deadlines in timely manner
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager

Preferred Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN)
• Experience working in a broader enterprise/cross-division business unit model
• 1-3 years' experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company

Job Details

• Job Family: Support Services
• Division: NM Neuromodulation
• Location: United States of America (Remote)
• Work Shift: Standard
• Travel: Yes, 25% of the time
• Medical Surveillance: Not Applicable
• Base Pay: $61,300.00 – $122,700.00

In specific locations, the pay range may vary from the range posted.

Significant Work Activities

• Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
• Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)
• Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Equal Opportunity

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

• [EEO is the Law
• English](http://webstorage.abbott.com/common/External/EEO_English.pdf)
• [EEO is the Law
• Español](http://webstorage.abbott.com/common/External/EEO_Spanish.pdf)