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Technical Service Specialist

Abbott

Technical Service Specialist

Abbott

India - Ahmedabad

·

On-site

·

Full-time

·

2w ago

Required Skills

Technical troubleshooting

Technical analysis

Customer training

Problem solving

Medical Device Field Service

  • Experienced Professional

About the Role

Experienced professional individual contributor that works under limited supervision. Applies subject matter knowledge in the area of Medical Device Field Service. Requires capacity to apply skills/knowledge within the context of specific needs or requirements.

Main Purpose of Role

An experienced professional in the Medical Device Field Services Sub-Function, possessing well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.

Responsibilities

  • Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution
  • Assesses product needs in accordance with customer specifications
  • Conducts technical training and product briefing with customers, vendors and company representatives
  • Acts as local on-site representative to customer's organization

Qualifications

  • Education: Associates Degree (± 13 years)
  • Experience/Background: Minimum 1 year

Job Details

  • Job Family: Field Services
  • Division: CRLB Core Lab
  • Location: India > Ahmedabad : 28/29 Surise Park
  • Work Shift: Standard
  • Travel: Not specified
  • Medical Surveillance: Not Applicable
  • Base Pay: N/A (In specific locations, the pay range may vary from the range posted.)

Significant Work Activities

  • Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

About Abbott

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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About Abbott

Abbott

Abbott

Public

Abbott is a global healthcare company that develops medical devices, diagnostics, branded generic medicines, and nutrition products.

10,001+

Employees

Abbott Park

Headquarters

Reviews

3.4

10 reviews

Work Life Balance

2.5

Compensation

4.0

Culture

2.8

Career

3.2

Management

2.5

45%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive management/teams

Good company reputation and mission

Cons

Poor management and communication

Stressful work environment

Limited career advancement/favoritism

Salary Ranges

1,330 data points

Mid/L4

Senior/L5

Intern

Mid/L4 · Project Manager

215 reports

$136,922

total / year

Base

$117,670

Stock

-

Bonus

$11,503

$94,554

$201,278

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 67%

Neutral 33%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Hiring Manager Interview

5

In-person/Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit