JOB DESCRIPTION:

Primary Function

Therapy Specialists provide technical, clinical, educational and sales support to ensure safe adoption and growth of the Abbott Transcatheter Aortic Valve Replacement (TAVR) portfolio. Therapy Specialists work closely with implanting physicians and the Abbott field organizations to drive procedural and clinical success and are responsible for training physicians ahead of account openings, providing clinical case support and achieving business objectives for assigned territories. Upon completion of mandatory training and certification, Therapy Specialists will work with hospitals’ Heart Teams to screen patients and advise on valve sizing and other attributes related to the device. Therapy Specialists will train interventional cardiologists (or any other clinical specialty implanting the device), cath lab staff, hybrid room staff, and ancillary personnel on preparation and use of the product and provide technical support to physicians during procedures. Therapy Specialists will also be responsible for clinical data dissemination in his/her sites and among referral chains of influence. Therapy Specialists will be responsible for identifying potential physician proctor candidates, developing them in accordance with established criteria in Japan, and coordinating physician proctor activities to support new site training and development. The role is field based and focused on engaging customers and colleagues to maximize opportunities and deliver expected results. Therapy Specialists must build strong relationships and clearly demonstrate features and benefits of Navitor / Flex Nav, including its differentiation from competitors for appropriate patient types. Therapy Specialists must be fully versed with the most comprehensive clinical evidence and be capable of presenting and explaining it to targeted audiences. Therapy Specialists must consistently demonstrate ethics, energy, ambition, and pragmatism with outstanding ability to understand and communicate complex technical information including up-to-date, extensive clinical competency relevant to TAVR.

Major Responsibilities:

General:

TECHNICAL & CLINICAL SUPPORT:

 Achieve certification in accordance with formal training process including required case observations, proficiency in
device preparation (e.g. valve loading) and imaging for valve sizing (3Mensio or equivalent enabling software)
 Provide technical support related to TAVR device to clinicians during procedures in accordance with Abbott guidelines,
including recommendations on device suitability, employing technical expertise in valve sizing, CT reconstruction,
knowledge of imaging modalities (echo/angiography/CT), and ancillary procedural tools.
 Master and effectively demonstrate procedural steps for physicians and staff at clinical sites
 Develop and maintain comprehensive clinical and technical product knowledge – including clinical trial protocols and
product IFUs, published literature and related data – for safe and effective use of TAVR devices
 Assist cath lab personnel with set-up and break-down for procedures and with appropriate product handling
 Implement field-based physician and staff training programs
 Understand and follow PER process and provide related information and feedback in clear, complete manner; respond
to customer requests and resolve complaints in prompt and effective manner.
 SITE ENGAGEMENT
 Collaborate with implanting centers to help optimize clinical outcomes for patients, providing education on safe and
effective use of Abbott devices
 Facilitate communication with Heart Teams to effectively screen patients, schedule procedures, and optimize clinical
outcomes
 Oversee education and training activities including coordination and set up of procedure simulators, facilitation of
simulated TAVR procedures and related troubleshooting, and coordination and facilitation of staff in-services covering
pre/peri/post TAVR procedures.
 Educate/train hospital staff on proper valve loading instructions

 Manage logistics and other arrangements between implanting sites and commercial dealers to ensure timely support for
procedures including inventory ordering, consignment stock, and returns.
 Develop action plans (weekly, monthly, quarterly) by analyzing case volumes at each site and other analytics, and discuss
plans and issues with management to help the organization achieve goals
 Upon selection of new accounts by management team, oversee administrative process to set up these accounts and
dealers including scheduling management, inventory handling, expectation setting, contracting, and education of
stakeholders.
 Identify future physician proctors and develop them in accordance with national and Abbott guidelines
 Coordinate physician proctors to activate and develop new clinical centers
PATIENT SELECTION
 Keep physicians and other HCPs aware of the latest patient selection criteria while ensuring appropriate competitive
differentiation
 Share own experience with physicians to help refine patient selection
EDUCATIONAL SUPPORT
 Carry out messaging campaigns and data sharing as directed by Marketing
 Maintain up-to-date knowledge through regular self-study and actively share information and updates with colleagues
 Participate in customer/society education meetings and conventions as directed or required
OTHERS
 Gather and share primary market intelligence and market data
 Recognize and understand competitive products, as well as clinical and industry trends
 Enter timely case information, activities and plans in customer record platforms such as SFDC

Minimum Requirements:

Education:

 Bachelor degree or equivalent

Minimum Skills Required / Backgrounds:

 Proven clinical and selling skills
 Competitive selling skill leveraging all possibile solutions and customer approaches within regulation.
 Account management, event planning and execution skills are necessary
 Native-level Japanese mandatory; business-level English desirable
 Self-starter, proactive, willing to challenge status quo, and innately curious

Preferred Requirement
 Cardiovascular and structural heart acumen
 Direct experience with TAVI or other transcatheter technologies in clinical care settings preferred; experience and
expertise in imaging preferred.

The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

SH Structural Heart:

LOCATION:

Japan > Fukuoka : Tenjin Brick Cross Minami-tō 9F, 1-14-18 Tenjin, Chūō-ku, Fukuoka-shi

ADDITIONAL LOCATIONS: ##WORK SHIFT:
Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable