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JobsAbbott

Head of E-commerce

Abbott

Head of E-commerce

Abbott

Vietnam - Ho Chi Minh City

·

On-site

·

Full-time

·

2w ago

Required Skills

E-commerce strategy

Digital marketing

Sales management

Brand management

Data analysis

Leadership

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

  • Career development with an international company where you can grow the career you dream of.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, Pedia Sure®, Pedialyte®, Ensure®, Glucerna® and Zone Perfect® – to help get the nutrients they need to live their healthiest life.

Key Responsibilities:

Drive revenue, share and profitability for E Commerce in the market:

  • Lead and implement the local market e Commerce strategy in partnership with the sales & marketing teams to maximize sales through all the relevant e Commerce channels in the market
  • Ensure that ANI is over indexed in the E Commerce channels as compared to relevant retail market shares
  • Manage budget, operational cost and agency / partner investments for all e Commerce related activity.

Define and drive E Commerce strategies per brand or customer

  • Leverage and work with the Brand teams to understand brand objectives, strategies and consumer insights ensuring consistent messaging and brand representation online.
  • Develop Customer specific business building programs in partnership with Sales & Marketing teams and oversee the execution of annual customer marketing calendar.
  • Align Customer and Brand strategies/objectives to identify key business opportunities.  Ensure e Commerce plans are integrated into annual Integrated Business Planning Process as well as Retail Joint Business Planning.
  • Identify opportunities for Abbott and its Customers based on a strong understanding of their strategies and shoppers.

Stakeholder Relationship Management:

  • Drive alignment of ANI and e-retailer strategies and objectives in the Nutrition Category.
  • Develop and cultivate relationships with the Customers, Agencies and all relevant Partners at the affiliate level.
  • Sync with overall ANI PA e Commerce strategy & recommend further collaboration initiatives across the region.
  • Present marketing plans, specific programs, shopper insights, latest research and best practices to the Customer and Brand teams for their input, support and alignment.

Lead and develop solutions tied to each of the key drivers in the e Commerce path to purchase:

  • Acquire: Examples include, winning in search, activating “Buy Now” within digital shopper programming, media and merchandising integration
  • Connect: ensuring product content is compliant with basic and enhanced standards including establishing A content for our products on e-retailers and basic/enhanced content on targeted sites
  • Convert: Deliver against the 4Ps in E-Commerce, generating multi-item/category solutions
  • Retain: Working with the CRM team to Leverage both Abbott and retailer CRM assets (inc telemarketing and/or SMS) to drive our business
  • Track and analyze each program effectiveness and ROI

Tracking of Ecommerce performance

  • Put in place an effective system to track sales, share and operational costs through E Commerce
  • Leverage the data captured from the Ecommerce channel to provide inputs to both the Affiliates and the Area team on areas around ROI measurement, KPIs tracking, etc.

Training & Development

  • Support the skills’ development, knowledge and competence of the country team in order to effectively execute their activities and gain competitive advantage.
  • Identify and share best practice across the local market counterparts as well as across the area.
  • Develop external partners, whose expertise can be leveraged to develop our skills and capabilities in this space.
  • Work with e-retailers and counterparts in the market to bring best in class understanding of managing the E Commerce channel for our categories.

Desired Skills & Experience:

  • Bachelor's Degree required with 8 years in sales / marketing / digital / e Commerce role (client side or retailer)  within the FMCG or CPG industry
  • Working knowledge of E-Commerce business model (from demand generation to distribution) is required
  • Knowledge of Retail Sales, Brand Management or Shopper Marketing
  • An understanding of Consumer/Shopper, using analytical skills and insights
  • Demonstrates strong leadership and communication skills
  • Ability to present and influence others, including internal Abbott and external Customer leaders
  • Experience in working with and leading cross-functional teams
  • Strong analytical and data mining skills

The base pay for this position is

N/AIn specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Sales Force

DIVISION:

ANI International Nutrition:

LOCATION:

Vietnam > Ho Chi Minh City : Me Linh Point Tower

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

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About Abbott

Abbott

Abbott

Public

Abbott is a global healthcare company that develops medical devices, diagnostics, branded generic medicines, and nutrition products.

10,001+

Employees

Abbott Park

Headquarters

Reviews

3.4

10 reviews

Work Life Balance

2.5

Compensation

4.0

Culture

2.8

Career

3.2

Management

2.5

45%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive management/teams

Good company reputation and mission

Cons

Poor management and communication

Stressful work environment

Limited career advancement/favoritism

Salary Ranges

1,330 data points

Junior/L3

L3

Junior/L3 · Product Manager

0 reports

$178,380

total / year

Base

$144,000

Stock

$7,380

Bonus

$27,000

$151,623

$205,137

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 67%

Neutral 33%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Hiring Manager Interview

5

In-person/Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit