JOB DESCRIPTION:MAIN PURPOSE OF THE ROLEResponds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service

standards.

MAIN RESPONSIBILITIES• The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and
routine as they gain experience with the company's products and services.

• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.

QUALIFICATIONS Education:

Technical Diploma (± 12 years)

Experience/Background

No Experience:

The base pay for this position is

N/A
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Customer Service

DIVISION:

CRM Cardiac Rhythm Management:

LOCATION:

Japan > Yokohama : Minatomirai Center Bldg.11F 3-6-1,Minatomirai,Nishi-ku,Yokohama-shi

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable