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Clinical Manager, CRM - Greater New York City Territory

Abbott

Clinical Manager, CRM - Greater New York City Territory

Abbott

United States - New York - New York

·

On-site

·

Full-time

·

2w ago

Compensation

$99,300 - $198,700

Benefits & Perks

Healthcare

401(k)

Learning Budget

Tuition Reimbursement

Career Development

Healthcare

401k

Learning

Required Skills

CRM therapy knowledge

Leadership

Team management

Sales strategy

Communication

Project management

Business acumen

Clinical Sales Manager

  • Cardiac Rhythm Management

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
  • An excellent retirement savings plan with a high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists

The Opportunity

The Clinical Sales Manager position is a field-based position supporting Greater New York, Northern New Jersey and Philadelphia territory in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You'll Work On

Partner and collaborate with key stakeholders to achieve region revenue growth goals and manage region's clinical specialists and resources. This position will identify and implement strategies to increase coverage efficiency, improve productivity, and strengthen selling mindset of the clinical team. Responsible for the development / coaching of clinical representatives, as well as administrative management tasks.

Job Duties

  • Partner with Regional Sales Director, Territory Managers, and Sales Representatives to drive revenue growth and market share capture through strong coordination of sales and service efforts across the region
  • Identify clinical opportunities through analytics, time studies and/or field visits
  • Address clinical opportunities through coaching or the development and execution of measurable initiatives
  • Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization
  • Leverage best practices via network of Clinical Leaders and training
  • Manage and coach clinical specialists through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices
  • Demonstrate effective change leadership to adapt to an evolving customer base, industry service expectations, and changes in team member skills and capabilities needed to win in the market
  • Communicate and drive alignment within CRM at both the Area/Regional level on vision, goals and activities
  • Adhere to, communicate, and reinforce policies, business conduct and quality standards
  • Be critical part of a collaborative regional management team to locate, recruit and hire top clinical candidates for open positions
  • Continually work to maintain a strong, diverse personnel "bench" of candidates for use in future hiring opportunities
  • Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge
  • Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed
  • Coach and advise the clinical team on teamwork, time and task management, and career development
  • Perform administrative tasks related to management, expense, inventory and communication activities

Qualifications

Required:

  • Bachelor's degree plus 7-9 years of related work experience or an equivalent combination of education and work experience
  • CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support
  • Knowledge of local CRM customer base preferred
  • Demonstrated leadership/credibility with the local team(s)
  • Strong business acumen and strategic problem-solving skills
  • Ability to interact effectively with internal and external customers
  • Ability to manage conflict effectively and effect change
  • Strong oral and written communication skills
  • Strong project management experience
  • Must be energetic, organized, determined and goal oriented
  • Schedule flexibility for case coverage and client meetings after hours and on weekends
  • Ability to travel approximately 40-60% of the time, dependent on territory geography

Compensation & Location

  • Base Pay: $99,300.00 – $198,700.00
  • Location: United States of America (Remote)
  • Travel: Yes, 50% of the time
  • Work Shift: Standard

Job Information

  • Job Family: Sales Force
  • Division: CRM Cardiac Rhythm Management
  • Medical Surveillance: Not Applicable

Significant Work Activities

  • Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
  • Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Equal Opportunity Employment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

  • EEO is the Law (English): http://webstorage.abbott.com/common/External/EEO_English.pdf
  • EEO is the Law (Español): http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About Our Company

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

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About Abbott

Abbott

Abbott

Public

Abbott is a global healthcare company that develops medical devices, diagnostics, branded generic medicines, and nutrition products.

10,001+

Employees

Abbott Park

Headquarters

Reviews

3.4

10 reviews

Work Life Balance

2.5

Compensation

4.0

Culture

2.8

Career

3.2

Management

2.5

45%

Recommend to a Friend

Pros

Good benefits and compensation

Supportive management/teams

Good company reputation and mission

Cons

Poor management and communication

Stressful work environment

Limited career advancement/favoritism

Salary Ranges

1,330 data points

Mid/L4

Mid/L4 · Clinical Specialist

192 reports

$122,947

total / year

Base

$107,979

Stock

-

Bonus

$14,968

$82,590

$185,149

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 67%

Neutral 33%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Hiring Manager Interview

5

In-person/Final Interview

6

Offer

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit