Sales Specialist (Sales Ambassador) - Core Diagnostics Division

About Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life's greatest health challenges.

Why Join Abbott

• Career development with an international company where you can grow the career you dream of
• Competitive salaries, bonus potential and excellent package of benefits (sports' card, life insurance, private medical care, stock purchase plan and many others)
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

The Opportunity

For our Core Diagnostics Division CDx we are looking for a talented professional willing to join our team as a Sales Specialist (Sales Ambassador). We are looking for a person located Central Poland (mazowieckie or lodzkie).

The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts, and handling first line service.

What You'll Do

• Full revenue responsibility for 2-4 MM USD including forecasting and target performance achievement
• Act as a trusted partner and advisor as Abbott's main contact to customers
• Manage and drive the development of their accounts, including key activities such as: strategic account management and post-sales implementation process
• New product and menu expansion targeting and sales support
• Prepare and execute regular customer business reviews
• Manage routine renewals of base business accounts and negotiate long-term contracts
• Provide first line application support and troubleshooting
• Implement new assays
• Provide ongoing training and coaching to customers
• Oversee progress of cross-functional implementation team (post-sale) with project manager

Success in this role is measured by service level achievement, economic profitability, customer satisfaction score (NPS), contract renewal rate and managed revenue.

Required Qualifications and Background

• Bachelor's degree or equivalent experience required
• Bachelor's / Engineering degree in bio medical / electrical / mechanical / medical technology or commercial is preferred
• Prior experience in the diagnostic or medical devices industry with an emphasis on managing and expanding existing accounts, managing and improving customer relationships, improving profitability of accounts
• Proven track record in a similar position supported by management and customer references
• Successful engagement with customers, specifically Business Management and key stakeholders
• Excellent industry knowledge
• Strong understanding of key stakeholders and customer dynamics
• Strong solution selling and relationship building skills
• Excellent communication skills
• Ability to identify and drive resolution of issues
• Long-term, strategic focus on account
• Fluency in local language and English; additional languages are advantageous
• Willingness to travel on a frequent basis, i.e. on average three days per week

Position Details

• Job Family: Sales Force
• Division: CRLB Core Lab
• Location: Poland > Park Postepu : Building B
• Work Shift: Standard
• Travel: Yes, 75% of the Time
• Medical Surveillance: Not Applicable

Equal Opportunity

Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @Abbott News and @Abbott Global.