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Head of Service Project Management

ABB

Head of Service Project Management

ABB

Ballerup, Region Hovedstaden, Denmark

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Flexible Hours

Flexible Hours

Required Skills

Project management

Leadership

Customer management

Communication

Stakeholder management

Team development

Danish language

English language

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Service Operations Manager:

Your role and responsibilities

As Head of Service Project Management, you will lead and develop a team of seven project managers located across Aalborg, Middelfart, Ballerup and Esbjerg. You will ensure continuous professional development, provide present leadership, and act as a sparring partner to support high‑quality project execution. The projects vary from smaller tasks to large deliveries of up to 10,000 ABB man‑hours. You will also be part of the Service management team as well as the division’s Extended Management Team, contributing to strategic initiatives and operational decision‑making.

Your responsibilities will include

  • Leading, developing and coaching a team of project managers across four ABB locations

  • Acting as first escalation point for customer interfaces, external stakeholders and sub‑suppliers

  • Ensuring project excellence through structured methods, tools and execution models within ABB’s Quality Management System

  • Supporting project managers in customer‑facing situations and strengthening ABB’s service identity

  • Translating organizational needs into requirements and participating in recruitment to support team growth

  • Driving PMO presence through 1:1 sparring sessions and departmental meetings

  • Ensuring project transparency and providing early warnings together with project managers

  • Contributing to operational planning and continuous improvement of service project execution

Qualifications for the role

  • Documented experience as a project manager, ideally leading customer‑facing industrial or automation‑related projects

  • Relevant project management certifications (e.g., PMP, PRINCE2, IPMA or equivalent)

  • Solid experience handling customers and external stakeholders, with confidence in leading direct dialogue and managing expectations

  • Experience from consulting or other externally oriented environments is an advantage

  • Experience with structured project governance and execution

  • Ability to guide teams using structured project models, tools and execution frameworks

  • Strong communication skills with the ability to build trustful collaboration across locations

  • Proficiency in Danish at a level that enables you to facilitate customer meetings, and strong communication skills in English

More about us

At ABB, we have a clear goal of promoting diversity and inclusion in terms of gender, LGBTQ+, disability, ethnicity, and age. Together, we have embarked on a journey where we all individually and collectively celebrate and welcome individual differences. You can look forward to joining an organization with very good well-being. Collaboration and team spirit are key words for us and a crucial foundation for reaching our shared goals. We prioritize a good working environment highly and continuously invest in the education and development of you and your colleagues. If you want to read more about our continuous work with the working environment and sustainability, you can find more information at: https://global.abb/group/en/sustainability.

Ideally, the role is based in Ballerup; however, the right candidate is more important than the exact location. Therefore, it is also possible to be based at our offices in Middelfart, Esbjerg, Aalborg or Kalundborg. Travel between the different ABB locations should be expected as part of the role, and there will be periods with increased travel activity if a project requires your presence at the nearest office.

The position reports to Service Operations Manager Allan Haagensen.

We ask all candidates to attach a motivated application in Danish, as the motivation forms part of our assessment. If you have questions about the position,

you are welcome to contact Allan Haagensen at +45 2913 3820.

The application deadline is 11.03.2026. We will be conducting interviews on an ongoing basis, which means the position may be filled before the deadline if we find the right candidate.

ABB is a global technology leader in electrification and automation, enabling a more sustainable future with efficient use of resources. By connecting our knowledge in engineering and digitalization, ABB makes industry more efficient, productive, sustainable and able to improve their performance. At ABB, we call it 'Engineered to Outrun'. The company has over 140 years of history and more than 105,000 employees worldwide. In Denmark, you will have more than 500 colleagues in offices in Ballerup, Middelfart, Esbjerg, Kalundborg and Aalborg.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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About ABB

ABB

ABB

Public

ABB is a multinational technology corporation that provides electrification, robotics, automation, and motion solutions for industrial and infrastructure applications.

10,001+

Employees

Zurich

Headquarters

Reviews

3.5

3 reviews

Work Life Balance

3.0

Compensation

2.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Award ceremonies and achievement recognition

Professional experience opportunities

Relevant marketing and writing experience

Cons

Awards only recognize sales and leadership teams

Auxiliary departments excluded and understaffed

No cost of living raises provided

Salary Ranges

405 data points

Mid/L4

Senior/L5

Mid/L4 · Project Manager

102 reports

$117,433

total / year

Base

$109,179

Stock

-

Bonus

$8,254

$79,130

$175,443

Interview Experience

5 interviews

Difficulty

3.8

/ 5

Duration

14-28 weeks

Offer Rate

20%

Experience

Positive 0%

Neutral 60%

Negative 40%

Interview Process

1

Application Review

2

Phone Screen

3

Technical Interview

4

System Design/Panel Interview

5

Onsite/Final Round

6

Offer Decision

Common Questions

Technical Knowledge

System Design

Behavioral/STAR

Past Experience

Problem Solving