At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

• Local Division Controller
• ELDS

In this role, you will have the opportunity to gain vocational experience through a temporary work placement. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your expertise by supporting ABB’s operations and enhancing personal education/employment opportunities.

The Quotation & Order Management Specialist is responsible for preparing accurate customer quotations, processing orders efficiently, and ensuring a seamless flow of information between sales, operations, and customers. This role requires strong attention to detail, excellent communication, and the ability to manage multiple priorities in a fast‑paced environment.

The work model for the role is: hybrid

This role is contributing to the growth of our grid component business in Canada.

Your Role: Own the Challenge

You will be mainly accountable for:

Quotation Management

• Prepare, review, and issue customer quotations in a timely and accurate manner.

• Interpret customer requirements, specifications, pricing structures, and contractual terms.

• Collaborate with sales, engineering, or product teams to validate pricing, lead times, and technical details.

• Track quotation status and follow up with customers as needed.

• Maintain updated quotation templates, price lists, and documentation.

Order Processing & Administration

• Enter and manage customer purchase orders in the ERP/CRM system with accuracy.

• Verify completeness of order details, including pricing, quantities, delivery schedules, and terms.

• Coordinate with production, logistics, and supply chain teams to ensure on‑time fulfillment.

• Monitor order progress, proactively resolve issues or delays, and communicate updates to customers.

• Issue order confirmations, shipping documents, and invoices when required.

Customer Service & Communication

• Serve as a primary point of contact for quotation and order‑related questions.

• Provide timely responses and solutions to customers, internal stakeholders, and sales teams.

• Handle changes, cancellations, returns, or special requests professionally.

• Build and maintain strong customer relationships through consistent, high‑quality service.

Data & Reporting

• Maintain accurate records of quotations, orders, customer interactions, and pricing.

• Prepare weekly or monthly reports on quotation success rate, order status, backlog, and KPIs.

• Identify process improvements to reduce errors and increase efficiency.

You will join a dynamic and diverse team, where you will be able to thrive.

What it takes to run what runs the world

• Currently studying Engineering (Electrical preferred; Mechanical or Industrial also considered).

• Strong analytical skills and attention to detail.

• Interest in technical products, components, or electrical systems.

• Proficiency with Microsoft Excel and Outlook; familiarity with SAP is an asset (training provided).

• Organized, proactive, and comfortable in a fast‑paced environment.OPTIONAL:

• Experience in quotation, order management, customer service, or sales support.

• Knowledge of electrical components.

• Solid communication skills in English and French. French is required. English is also required to communicate with customers outside Quebec on a regular basis.

ELDS Canada

Based in Montreal or Calgary

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Reference: JR00024074

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.